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- Tasks: Lead a dynamic team to optimise revenue operations for our Wholesale businesses.
- Company: Join Virgin Media O, a leader in telecoms with a commitment to innovation.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts on services.
- Other info: Be part of an inclusive workplace that values diversity and growth.
- Why this job: Shape the future of revenue operations while making a real impact.
- Qualifications: Senior management experience in billing or collections and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Overview: This senior leadership role will shape how revenue operations are delivered at scale for our Wholesale businesses. As a Revenue Operations Manager, you will lead a high performing team responsible for ensuring billing, collections and customer account activity is accurate, compliant, and customer focused.
Responsibilities: You’ll set the direction for Wholesale Revenue Operations, translating strategy into clear operational plans and measurable outcomes. Working closely with senior stakeholders across the business, you will drive continuous improvement, strengthen controls and governance, and ensure exceptional service for both internal and external customers. Additionally, you will develop a motivated, results‑driven team that thrives through change.
Qualifications:
- Senior management experience within billing, collections or a similar revenue operations function
- Proven people leadership experience managing large operational teams
- Strong background in revenue operations, controls, credit verification, governance and financial reporting
- Experience delivering process improvement or large‑scale transformation programmes
- Proven ability to engage, influence and challenge senior stakeholders
- Experience within telecoms, wholesale or high volume B2B environments
- Project or programme management experience
- Strong negotiation skills with customers or third parties
- Experience managing remote or geographically dispersed teams
- Advanced spreadsheet and data analysis skills
Benefits: Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off. Optional electric vehicle lease and Cycle2Work schemes. Dental insurance, neurodiversity assessments. Brilliant discounts on broadband, TV and mobile. Access to the Virgin Family platform and the O Priority app, with exclusive rewards, experiences and chances to attend events at The O and beyond.
Equal Opportunity Statement: Virgin Media O is an equal opportunities employer and we work hard to remove bias and barriers.
Revenue Operations Manager employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms and B2B space. A friendly chat can lead to insider info about job openings or even a referral that could get you in the door.
✨Tip Number 2
Prepare for interviews by researching the company’s revenue operations strategies. Show us you understand their goals and how you can contribute to driving continuous improvement and exceptional service.
✨Tip Number 3
Practice your negotiation skills! Whether it’s discussing salary or project scopes, being confident and clear about your expectations can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Revenue Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Revenue Operations Manager. Highlight your experience in billing, collections, and leading teams, as these are key for us. Use specific examples that showcase your achievements in revenue operations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about revenue operations and how your background aligns with our needs. Be sure to mention your experience with process improvement and stakeholder engagement.
Showcase Your Leadership Skills: We want to see how you've led teams in the past. Share stories that demonstrate your ability to motivate and manage large operational teams, especially in high-volume B2B environments. This will help us understand your leadership style.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Virgin Media
✨Know Your Numbers
As a Revenue Operations Manager, you'll need to demonstrate your expertise in billing and collections. Brush up on key metrics and financial reports relevant to the role. Be ready to discuss how you've improved processes or driven results in previous positions.
✨Showcase Leadership Skills
This role requires strong people leadership experience. Prepare examples of how you've managed large teams, especially in high-pressure environments. Highlight your ability to motivate and develop team members, particularly during times of change.
✨Engage with Stakeholders
You'll be working closely with senior stakeholders, so it's crucial to show your ability to engage and influence. Think of specific instances where you've successfully navigated complex discussions or negotiations, and be prepared to share these stories.
✨Demonstrate Continuous Improvement Mindset
The company is looking for someone who can drive continuous improvement. Come equipped with examples of past transformation programmes you've led or contributed to. Discuss the impact these changes had on operations and customer satisfaction.