At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store performance.
- Company: Join a vibrant retail company that values teamwork and customer focus.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real impact by leading a passionate team in a fast-paced environment.
- Qualifications: Experience in team management and a passion for delivering great customer service.
- Other info: Exciting career progression opportunities in a supportive and engaging workplace.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Leader you will bring our core values to life through your team of between 5 and 15 employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
Qualifications
- Experience working in a fast paced environment, not necessarily Retail.
- Experience managing a team with passion and drive, with full accountability for your team's performance.
- Experience of Budgets and Profit and Loss responsibility.
- Experience delivering first class customer experiences through a highly engaged team.
- Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours.
- Experience working towards targets and driving opportunities to grow revenue.
- Experience using data inputs (i.e. footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas in an effective and timely manner.
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
Store Leader in Oxford employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader in Oxford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've managed a team or improved customer experiences. We want to hear about your passion and drive, so be ready to share those moments that showcase your skills.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, performance targets, and how they measure success. It’s a great way to demonstrate your commitment to delivering first-class customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Store Leader in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and team leadership shine through. We want to see how you can bring our core values to life and create a fantastic customer experience.
Be Specific About Your Experience: Make sure to highlight your relevant experience in fast-paced environments and managing teams. Use specific examples that demonstrate your accountability and how you've driven performance in the past.
Data is Key: Don’t forget to mention your experience with data inputs and how you've used them to improve efficiency. We love seeing candidates who can leverage data to make informed decisions and enhance store operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Store Leader role. Plus, it’s super easy!
How to prepare for a job interview at Virgin Media
✨Know Your Numbers
As a Store Leader, you'll need to demonstrate your understanding of budgets and profit and loss. Brush up on key financial metrics relevant to retail, and be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience managing a team. Talk about how you motivate your team, handle challenges, and ensure everyone is engaged in delivering top-notch customer experiences.
✨Customer-Centric Mindset
Since putting the customer at the heart of your thinking is crucial, think of specific instances where you've gone above and beyond for customers. Be ready to share how you’ve fostered a culture of excellent service within your team.
✨Adaptability is Key
Retail can be unpredictable, so be prepared to discuss how you've adapted to changing business needs in the past. Highlight your flexibility and problem-solving skills, especially in fast-paced environments.