At a Glance
- Tasks: Guide customers through mobile, broadband, and TV options with empathy and expertise.
- Company: Join Virgin Media, a leader in tech and customer service.
- Benefits: Receive training, ongoing coaching, and opportunities for personal growth.
- Other info: Dynamic retail environment with a focus on teamwork and customer satisfaction.
- Why this job: Make a real difference by helping customers find the best solutions.
- Qualifications: Passion for technology and strong communication skills.
The predicted salary is between 22000 - 28000 Β£ per year.
Virgin Media is hiring a Retail Advisor to guide customers through mobile, broadband and TV options, helping them select products, explain price plans and set up devices with empathy.
You will demonstrate features, answer queries and work with a team to hit targets while delivering memorable experiences in-store.
Training is provided with ongoing coaching to support growth and customer success.
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We think you need these skills to ace Tech-Savvy Retail Advisor: Build Trust & Solutions in Newark on Trent
Communication Skills
Problem-Solving Skills
Adaptability
Customer Service
Time Management
Sales Skills
Relationship Building