Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences every day.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits that support you and your loved ones.
- Why this job: Make a real impact by creating a motivated team and enhancing customer satisfaction.
- Qualifications: Experience in fast-paced environments and managing teams with passion and accountability.
- Other info: Embrace a diverse culture that empowers everyone to be their best selves at work.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager you'll bring our core values to life through your team of between 5 and 15 employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. You will create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count. Travel is a requirement of the role for store visits and wider team meetings.
The must-haves:
- Experience working in a fast paced environment, not necessarily Retail.
- Experience managing a team with passion and drive, with full accountability for your team’s performance.
- Experience of Budgets and Profit and Loss responsibility.
- Experience delivering first class customer experiences through a highly engaged team.
- Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours.
- Experience working towards targets and driving opportunities to grow revenue.
- Experience using data inputs (i.e. footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas in an effective and timely manner.
The other stuff we are looking for:
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What’s in it for you:
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Store Manager in London employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know someone at Virgin Media O2. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how you align with our mission of delivering first-class customer experiences and leading a motivated team.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired your team or turned challenges into opportunities. Real-life examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome team.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and team management shine through. We want to see how you can inspire and motivate a team, so share specific examples of how you've done this in the past!
Be Customer-Centric: Remember, putting the customer at the heart of everything is key! Highlight your experience in delivering exceptional customer service and how you’ve created memorable experiences for customers in your previous roles.
Use Data to Your Advantage: We love data-driven decision-making! In your application, mention how you've used data to improve efficiency or drive revenue in your past roles. This shows us you understand the importance of metrics in retail management.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Virgin Media
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your understanding of budgets and profit and loss. Brush up on key financial metrics relevant to retail, and be ready to discuss how you've used data to drive performance in your previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your experience managing teams. Think of specific examples where you’ve inspired and motivated your team, and how you’ve delivered first-class customer experiences through effective coaching and engagement.
✨Customer-Centric Mindset
Since putting the customer at the heart of everything is crucial, come equipped with stories that highlight how you've improved customer satisfaction in past roles. Be ready to explain how you would continue this focus in the new position.
✨Adaptability is Key
The ability to change and adapt is essential in a fast-paced environment. Prepare examples of how you've successfully navigated changes in your previous jobs, and how you plan to stay flexible in this role to meet business needs.