Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers, recommend products, and maintain a vibrant store environment.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Competitive pay, flexible hours, generous leave, and excellent health benefits.
- Why this job: Be part of a dynamic team and help customers discover innovative tech solutions.
- Qualifications: Confidence, communication skills, and a passion for great service are essential.
- Other info: Receive tailored training and enjoy opportunities for career progression.
The predicted salary is between 12 - 16 £ per hour.
NEW STORE OPENING SOON. We are recruiting for O2 Retail Advisors in Holloway Road, with both full time and part time positions available, 38 hours, 30 hours, 20 hours, 16 hours and 12 hours. Interviews will take place at our assessment day in Islington on Thursday 25th September.
At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful. As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing:
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
Who we are: Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.
The must haves:
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
The other stuff we are looking for:
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you: We’ll set you up for success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure you’re well-prepared for success and able to serve our customers. You’ll also receive:
- A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
- Opportunity to take part in our accreditation programme leading to further progression.
- 23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
- An excellent pension scheme, matching up to 10%.
- Employee BUPA medical cover, health care plan and life assurance.
- A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Retail Advisor - Holloway Road in London employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor - Holloway Road in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Virgin Media O2's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your confidence and communication skills, which are key for a Retail Advisor.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past that highlight your customer service skills and how you've built rapport with customers. This will help you stand out during the assessment day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Holloway Road.
We think you need these skills to ace Retail Advisor - Holloway Road in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Think about how your background fits with what we’re looking for in a Retail Advisor and mention specific examples that showcase your customer service skills.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the team. Avoid jargon and focus on what matters most.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Virgin Media
✨Know Your Stuff
Familiarise yourself with Virgin Media O2's products and services. Being able to discuss their offerings confidently will show your genuine interest in technology and how it can enhance customer experiences.
✨Showcase Your People Skills
Prepare examples of how you've built rapport with customers in the past. Highlighting your communication skills and ability to deliver exceptional service will resonate well with the interviewers.
✨Be Ready for Scenarios
Think about potential customer scenarios you might face as a Retail Advisor. Practising how you'd handle different situations will demonstrate your resilience and problem-solving abilities.
✨Embrace the Team Spirit
Express your enthusiasm for working in a team environment. Share experiences where you've collaborated successfully, as this aligns with the company's focus on teamwork and achieving collective goals.
