At a Glance
- Tasks: Install and maintain broadband, TV, and phone services while solving customer issues.
- Company: Join Virgin Media and O2, leaders in connectivity for over 46 million customers.
- Benefits: Starting salary of £29,000, private medical cover, and a 4-day working week.
- Other info: Enjoy job progression, training support, and a dynamic work environment.
- Why this job: Make a real difference by connecting people with what matters most every day.
- Qualifications: Must have a UK manual driving licence and a passion for helping customers.
The predicted salary is between 29000 - 36200 £ per year.
You may think that a Field Service Engineer sounds technical, and in part, it is – but this role is so much more than that. It's about connecting people with what matters most. You'll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same. One day you could be installing cutting‑edge broadband in a customer's home; the next you’re troubleshooting an issue and helping someone get back online. You'll enjoy the freedom of working outside and get to experience real job progression. And the best part? You'll only be working 4 days out of 7 each week. No experience? No problem. We'll fully train and support you every step of the way through a detailed onboarding stage when you join. You'll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance.
Responsibilities:
- Install and maintain broadband, TV, and phone services to customers' homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
Must-Haves:
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Benefits:
- A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- A 4-day working week – after training, you'll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
Field Service Engineer in Huddersfield employer: Virgin Media
At Virgin Media and O2, we pride ourselves on being an exceptional employer, offering a dynamic work environment where no two days are the same. Our Field Service Engineers enjoy a unique 4-day working week, competitive salary with performance-based earnings, and comprehensive benefits including private medical cover and generous leave policies. With a strong focus on employee growth and support, including dedicated mentorship and extensive training, we empower our team to connect customers with what matters most while enjoying a fulfilling career.
