At a Glance
- Tasks: Lead end-to-end product vision for MyVMO2 app and web, driving delivery across agile squads.
- Company: Join Virgin Media O2, a leader in digital product innovation and customer experience.
- Benefits: Enjoy a diverse workplace with equal opportunity policies and a focus on removing bias.
- Other info: Role involves interaction with senior stakeholders across Technology, Design, Data, and Commercial.
- Why this job: Shape the future of digital products while leading a talented team of Senior Product Owners.
- Qualifications: Must have extensive experience in leading cross-functional agile squads and shaping product strategy.
The predicted salary is between 60000 - 80000 £ per year.
As a valued member of the Virgin Media O2 crew, you are invited to apply for a pivotal leadership role in shaping the digital product experience across MyVMO2. The role involves end‑to‑end product vision for app and web, including platform capability, identity and authentication, and in‑life help journeys. You will lead a team of Senior Product Owners, set direction across multiple squads, drive delivery against clear priorities, and embed a strong culture of data‑led decision making, experimentation, and continuous improvement. The role requires interaction with senior stakeholders across Technology, Design, Data and Commercial to influence investment, balance priorities, and deliver meaningful business and customer outcomes.
Responsibilities
- Own a large scale digital product portfolio with clear, measurable outcomes.
- Lead multiple cross‑functional agile squads across app and web at scale, with full accountability for performance beyond launch.
- Shape and execute outcome‑led product strategy within complex, matrix organisations.
- Embed data, metrics and experimentation as core to product decision‑making and team performance.
- Lead and develop senior Product Owners, guiding teams through significant organisational and strategic change.
- Translate strategy into clear, prioritised roadmaps.
Qualifications
- Demonstrable experience in an equivalent leadership role.
- Proven track record leading multiple cross‑functional agile squads across app and web at scale.
- Extensive experience shaping and executing outcome‑led product strategy in complex, matrix organisations.
- Deep expertise in embedding data, metrics and experimentation.
- Strong people leadership experience, including developing senior Product Owners and leading teams through organisational and strategic change.
- Experience within digital account management, identity and authentication or in‑life customer journeys.
- Strong stakeholder management and influence of senior commercial or operational leaders.
- Passion for customer‑centric, product‑led ways of working.
Equal Opportunity Employer
Virgin Media O is an equal opportunities employer and we work hard to remove bias and barriers. We encourage people of all backgrounds, genders, ages, nationalities, ethnicities, religions, sexual orientations, gender identities, and more to apply.
Head of Digital Product (MyVMO2 & Platform Capability) employer: Virgin Media
Virgin Media O2 is committed to diversity and inclusion, encouraging applicants from all backgrounds. Located in the UK, the company focuses on innovative digital solutions and customer-centric strategies. Join a team that values data-led decision-making and continuous improvement.
