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- Tasks: Become a Field Service Engineer, helping customers and solving problems daily.
- Company: Join a supportive team that values your growth and work-life balance.
- Benefits: Enjoy a competitive salary, 25 days off, and wellness perks like BUPA coverage.
- Why this job: Experience a 4-day work week and comprehensive training with mentorship.
- Qualifications: No experience needed; just bring motivation and a customer-focused attitude.
- Other info: Must reside in specific postcodes: YO11, YO12, YO14.
The predicted salary is between 29000 - 36200 £ per year.
We’re looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday – Saturday) with a mixture of 7.5 and 10 hour shifts., * An organised individual with a customer-focus, who is motivated to help others
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An individual who can build great relationships with customers
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Someone who enjoys problem solving and finding suitable solutions for customers
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Be comfortable working at heights and outside in all weathers.
Salary: £29,000 – £36,200 per year
For this position, you must live in one of the following postcodes: YO11, YO12, YO14.
Join our team of Field Service Engineers (internally you’ll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500., We know that benefits mean so much more than the ‘stuff’ we can give you, so we offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
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A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
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25 days of annual leave, including your birthday
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A first-rate pension programme with up to 10% matching contributions
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The ability to buy and sell up to 5 days of leave to suit your individual needs
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Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
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Life insurance and a healthcare plan
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Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)
Field Service Engineer employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Show your customer focus during the interview. Think of examples from your past experiences where you successfully helped someone or solved a problem for them. This will demonstrate that you have the right mindset for this role.
✨Tip Number 2
Since no prior experience is required, emphasize your willingness to learn and adapt. Be prepared to discuss how you handle new challenges and your enthusiasm for the training program we offer.
✨Tip Number 3
Highlight any experience you have with building relationships, whether in a professional or personal context. This could be through teamwork, volunteering, or even hobbies that involve collaboration.
✨Tip Number 4
Be ready to talk about your problem-solving skills. Think of specific situations where you identified an issue and came up with a solution, as this is a key aspect of the Field Service Engineer role.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities and the qualities they are looking for, such as customer focus and problem-solving skills.
Tailor Your CV: Customize your CV to highlight relevant skills and experiences that align with the job requirements. Emphasize any customer service experience or problem-solving abilities, even if they come from different contexts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation to help others and your ability to build relationships. Mention your willingness to learn and adapt, as well as your enthusiasm for the training program offered.
Highlight Your Location: Since the job requires living in specific postcodes, make sure to mention your current location clearly in your application. This shows that you meet one of the essential criteria for the role.
How to prepare for a job interview at Virgin Media
✨Show Your Customer Focus
Since the role emphasizes customer interaction, be prepared to share examples of how you've successfully helped others in the past. Highlight your ability to build relationships and solve problems for customers.
✨Demonstrate Your Motivation
Express your enthusiasm for the position and the training provided. Talk about your eagerness to learn and grow within the company, as well as your commitment to delivering excellent service.
✨Discuss Problem-Solving Skills
Prepare to discuss specific instances where you've encountered challenges and how you approached finding solutions. This will showcase your analytical thinking and adaptability, which are crucial for a Field Service Engineer.
✨Be Ready for Practical Questions
Expect questions related to working in various weather conditions and at heights. Be honest about your comfort level and willingness to adapt, as this is an important aspect of the job.
