At a Glance
- Tasks: Engage in door-to-door sales and support existing clients with tailored solutions.
- Company: Join Virgin Media O2, a diverse and inclusive company committed to community representation.
- Benefits: Enjoy uncapped commission, 25 days leave, a company vehicle, and comprehensive wellbeing support.
- Other info: Flexible shifts and extensive training provided to help you succeed.
- Why this job: Be part of a dynamic team, earn great rewards, and make a real impact in your community.
- Qualifications: Must have a UK manual driving licence and a passion for sales and customer satisfaction.
The predicted salary is between 20400 - 40400 £ per year.
About the role
As a Field Sales Advisor, you'll represent Virgin Media O out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k-£70k.
Day to day, you'll:
- Work independently in your allocated patch, speaking with customers door to door
- Build rapport quickly and confidently with a wide range of people
- Understand customer needs and recommend the right broadband, mobile and TV entertainment packages
- Clearly explain pricing, deals and benefits
- Manage your own workload from first conversation through to close
- Take ownership of your results, targets and earning potential
You'll be supported from day one. You'll start with a two-week, full-time induction (Monday-Friday, 9am-5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once you're out in the field.
"The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." - Jack Caird, Field Sales Advisor
This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so you'll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process.
Accessible, inclusive and equitable for all Virgin Media O is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us - and everyone thinking about joining us - to feel seen, heard and supported. When you work with us, you'll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business.
Who we are
At Virgin Media O, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. We're proud to be named one of the Financial Times Top 500 Best Employers for 2026.
The must haves
- A full UK driving licence
- Confidence starting conversations and working face to face with customers
- Resilience, motivation and comfort working towards targets
- Flexibility to work afternoon and evening shifts
- A positive, self-driven approach to work
The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If you're confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression.
What's in it for you
Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday - plus your birthday off.
You’ll also have access to:
- Discounts on broadband, TV and mobile
- Cycle2Work schemes
- Dental insurance and neurodiversity assessments
- The Virgin Family platform and O Priority
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Field Sales Representative employer: Virgin Media
Virgin Media in Park Central is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal environment for those looking to make a meaningful impact in the field of Business Continuity and Disaster Recovery.
StudySmarter Expert Advice🤫
We think this is how you could land Field Sales Representative
✨Tip Number 1
Familiarise yourself with Virgin Media's products and services. Understanding the offerings will help you confidently discuss solutions with potential customers, making you a more persuasive candidate.
✨Tip Number 2
Practice your door-to-door sales pitch. Role-playing with friends or family can help you refine your approach and build confidence in overcoming objections from potential clients.
✨Tip Number 3
Network with current or former employees of Virgin Media. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Demonstrate your enthusiasm for sales and customer service during any interactions with recruiters. Showing genuine passion for helping customers can set you apart from other candidates.
We think you need these skills to ace Field Sales Representative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant sales experience, especially any door-to-door sales or customer service roles. Use specific examples to demonstrate your achievements and skills that align with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Virgin Media's values and how your background makes you a great fit for their team.
Highlight Your Sales Skills:In your application, emphasise your ability to overcome objections and persuade clients. Provide examples of how you've successfully closed sales or improved customer satisfaction in previous roles.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in sales roles.
How to prepare for a job interview at Virgin Media
✨Know Your Product
Familiarise yourself with Virgin Media's offerings, especially the broadband packages. Being able to discuss the benefits and features confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully sold products or services in the past. Even if you haven't done door-to-door sales before, showcasing your ability to overcome objections and persuade clients will be crucial.
✨Show Enthusiasm for the Role
Express your excitement about working in a dynamic and active environment. Highlight your work ethic and willingness to learn, as these traits are highly valued in sales positions.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if Virgin Media is the right fit for you.
