At a Glance
- Tasks: Lead the digital product experience for MyVMO2, shaping app and web strategies.
- Company: Join the innovative Virgin Media O2 crew in a pivotal leadership role.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace diversity and be part of a team that values every voice.
- Why this job: Make a real impact on customer experiences and drive meaningful business outcomes.
- Qualifications: Proven leadership in digital product management and agile methodologies.
The predicted salary is between 60000 - 80000 £ per year.
As a valued member of the Virgin Media O2 crew, you are invited to apply for a pivotal leadership role in shaping the digital product experience across MyVMO2. The role involves end‑to‑end product vision for app and web, including platform capability, identity and authentication, and in‑life help journeys. You will lead a team of Senior Product Owners, set direction across multiple squads, drive delivery against clear priorities, and embed a strong culture of data‑led decision making, experimentation, and continuous improvement. The role requires interaction with senior stakeholders across Technology, Design, Data and Commercial to influence investment, balance priorities, and deliver meaningful business and customer outcomes.
Responsibilities
- Own a large scale digital product portfolio with clear, measurable outcomes.
- Lead multiple cross‑functional agile squads across app and web at scale, with full accountability for performance beyond launch.
- Shape and execute outcome‑led product strategy within complex, matrix organisations.
- Embed data, metrics and experimentation as core to product decision‑making and team performance.
- Lead and develop senior Product Owners, guiding teams through significant organisational and strategic change.
- Translate strategy into clear, prioritised roadmaps.
Qualifications
- Demonstrable experience in an equivalent leadership role.
- Proven track record leading multiple cross‑functional agile squads across app and web at scale.
- Extensive experience shaping and executing outcome‑led product strategy in complex, matrix organisations.
- Deep expertise in embedding data, metrics and experimentation.
- Strong people leadership experience, including developing senior Product Owners and leading teams through organisational and strategic change.
- Experience within digital account management, identity and authentication or in‑life customer journeys.
- Strong stakeholder management and influence of senior commercial or operational leaders.
- Passion for customer‑centric, product‑led ways of working.
Equal Opportunity Employer
Virgin Media O is an equal opportunities employer and we work hard to remove bias and barriers. We encourage people of all backgrounds, genders, ages, nationalities, ethnicities, religions, sexual orientations, gender identities, and more to apply.
Head of Digital Product (MyVMO2 & Platform Capability) in England employer: Virgin Media
At Virgin Media O2, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As the Head of Digital Product, you will not only lead innovative teams but also benefit from extensive professional development opportunities and a commitment to data-driven decision-making. Our collaborative environment, combined with a focus on customer-centric solutions, makes us an exceptional employer for those seeking meaningful and impactful careers in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Product (MyVMO2 & Platform Capability) in England
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Virgin Media!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Virgin Media would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Virgin Media through your school's career services!
We think you need these skills to ace Head of Digital Product (MyVMO2 & Platform Capability) in England
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Head of Digital Product (MyVMO2 & Platform Capability), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Head of Digital Product (MyVMO2 & Platform Capability) position at Virgin Media. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Virgin Media
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
