At a Glance
- Tasks: Join a fun team to optimise digital experiences through data-driven experiments.
- Company: Be part of Virgin Media O2, a leader in digital innovation.
- Benefits: Enjoy a fantastic rewards package and support for your well-being.
- Other info: Inclusive culture that celebrates diversity and empowers everyone.
- Why this job: Make a real impact by shaping customer journeys with data insights.
- Qualifications: Experience in Martech/Adtech and proficiency in data visualisation tools.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Digital Experimentation (CRO) Analyst to join the VMO2 Experimentation (CRO) teams within the Digital division. You will be working in a fast‑paced, ever‑evolving, fun and friendly cross‑functional squad environment. Teams are responsible for optimising and improving the VMO2 digital experience by solving customer problems while achieving business goals, through quick cycles of data‑led experiments and innovation, maintaining excellent customer experience. This role is hands‑on, data‑driven and impact‑focused. You will be responsible for providing evaluations based on experiments while turning web analytics, funnel analysis and customer insights into clear recommendations that shape business priorities and improve outcomes across the Digital journeys.
Requirements
- Proven experience working in a Martech/Adtech or data‑driven marketing environment.
- Knowledge or experience of Google Cloud Platform products such as BigQuery, database SQL or experience with similar cloud solutions would be desirable.
- Have a practical knowledge and passion for stats and data models and visualisation Tableau and data warehouse.
- Hands‑on experience using digital analytics and optimisation platforms, ideally Optimizely or a comparable enterprise tool.
- Proficient in using data visualisation tools such as Looker or Tableau.
- Thrives in fast‑paced, delivery‑focused environments and makes clear, decisive prioritisation calls to overcome challenges.
Additional skills we would love you to bring
- Data processing for customer segmentation: SQL is highly desirable, Javascript including Node.js or Python would be an advantage.
- Enjoys task‑focused delivery, a fast pace of work, overcoming challenges by careful and swift prioritisation calls.
Benefits
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
CRO Analyst in England employer: Virgin Media
At Virgin Media O2, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a CRO Analyst, you will be part of a dynamic team dedicated to enhancing the digital experience through innovative data-driven solutions, all while enjoying a comprehensive benefits package designed to support your well-being and personal growth. Join us in a fast-paced environment where your contributions directly impact customer satisfaction and business success.
StudySmarter Expert Advice🤫
We think this is how you could land CRO Analyst in England
✨Tip Number 1
Get to know the company inside out! Research VMO2's digital strategies and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to CRO and data analytics. Use real examples from your experience to demonstrate how you've tackled challenges and achieved results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our awesome team at VMO2!
We think you need these skills to ace CRO Analyst in England
Some tips for your application 🫡
Show Your Data Passion:Make sure to highlight your love for data and analytics in your application. We want to see how you've used data to drive decisions and improve outcomes in your previous roles.
Tailor Your Experience:When writing your application, connect your past experiences directly to the role. Mention specific tools like Google Cloud Platform or Optimizely that you've worked with, as this will show us you're a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Virgin Media
✨Know Your Data Tools
Familiarise yourself with the tools mentioned in the job description, especially Google Cloud Platform products like BigQuery and data visualisation tools such as Tableau. Be ready to discuss your hands-on experience with these platforms and how you've used them to drive data-led decisions.
✨Showcase Your Experimentation Mindset
Prepare examples of past experiments you've conducted, focusing on the problem you aimed to solve, the data-driven approach you took, and the outcomes achieved. This will demonstrate your ability to thrive in a fast-paced environment and your impact-focused mindset.
✨Brush Up on SQL and Analytics
Since SQL is highly desirable for this role, make sure you're comfortable discussing your experience with it. Be prepared to explain how you've used SQL for customer segmentation or funnel analysis, and how that has influenced business priorities in your previous roles.
✨Emphasise Your Collaborative Spirit
This role involves working in a cross-functional squad, so highlight your teamwork skills. Share instances where you've collaborated with different teams to optimise digital experiences, showcasing your ability to communicate effectively and contribute to a friendly work environment.
