At a Glance
- Tasks: Drive sales outcomes and optimise digital journeys in a dynamic mobile performance role.
- Company: Join Virgin Media O2, a leader in digital innovation and inclusivity.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts on services.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact on digital trading while collaborating with diverse teams.
- Qualifications: Experience in digital trading and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
At Virgin Media O2, our digital channels are central to delivering commercial growth, and the Digital Performance Manager plays a critical role in making that happen. Sitting within the Mobile Digital Performance team, this role is all about driving sales outcomes by turning data, insight and market understanding into decisive trading actions. You will lead performance across defined mobile product areas, shaping in‑month and longer‑term trading plans, optimising digital journeys and influencing how propositions are executed on site. Working at the heart of the digital trading engine, you will partner closely with E‑commerce, CRO, Data Product and Legal teams to ensure commercial ambition, experimentation and execution come together to deliver against stretching targets.
Responsibilities
- Drive sales outcomes; lead performance across defined mobile product areas, shape in‑month and longer‑term trading plans, optimise digital journeys, and influence proposition execution on site.
- Partner closely with E‑commerce, CRO, Data Product and Legal teams to drive commercial ambition, experimentation, and execution, delivering against stretch targets.
Requirements
- Strong experience in a digital trading, e‑commerce, or online performance environment, operating primarily as a performance analyst supporting commercial decision‑making.
- Advanced analytical capability, with hands‑on expertise in Excel and Tableau to deliver in‑flight performance reporting, macro trend analysis, and deep‑dive insight at pace.
- Proven ability to translate commercial objectives into robust data packs, performance views, and optimisation recommendations that enable senior stakeholders to make informed trading decisions.
- Experience partnering closely with functions such as E‑commerce, CRO, and Product, supplying accurate, timely insight to support trading cadences, experimentation, and prioritisation.
- Solid understanding of UK mobile or telecoms digital journeys and performance drivers, with the ability to analyse proposition mix, promotions, and conversion funnel behaviour.
- Experience shaping and evaluating experimentation or CRO programmes.
- Confidence influencing senior stakeholders through clear insight and recommendations.
- A proactive, commercially curious mindset with a focus on continuous improvement.
- Experience working within governance or trading rhythms to drive execution.
- Strong awareness of competitor behaviour and market dynamics.
Benefits
We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday—plus your birthday off. There are also optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O Priority app, with exclusive rewards, experiences and chances to attend events at The O and beyond.
Digital Performance Manager employer: Virgin Media
At Virgin Media O2, we pride ourselves on being an exceptional employer that champions inclusivity and employee growth. As a Digital Performance Manager, you'll thrive in a dynamic work culture that values collaboration and innovation, with access to comprehensive benefits including Bupa healthcare, generous holiday allowances, and unique perks like your birthday off. Our commitment to diversity and equity ensures that every team member feels valued and empowered to contribute to our commercial success while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Performance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital performance strategies. Be ready to discuss how your skills can drive sales outcomes and optimise digital journeys—show them you mean business!
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your experience in digital trading and how it aligns with their goals. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Performance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Digital Performance Manager role. Highlight your experience in digital trading and e-commerce, and don’t forget to showcase your analytical skills with tools like Excel and Tableau.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about driving sales outcomes and how your previous experiences align with our goals at Virgin Media O2. Be specific!
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, provide examples of how you've used data to influence trading decisions or optimise digital journeys. This will show us you’ve got the chops for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we want to see your enthusiasm for joining our team at Virgin Media O2!
How to prepare for a job interview at Virgin Media
✨Know Your Numbers
As a Digital Performance Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to digital trading and e-commerce. Be ready to discuss how you've used data to drive sales outcomes in previous roles.
✨Understand the Market
Familiarise yourself with the UK mobile and telecoms landscape. Research Virgin Media O2's competitors and their strategies. This knowledge will help you articulate how you can influence performance and optimise digital journeys.
✨Showcase Collaboration Skills
This role requires close partnership with various teams. Prepare examples of how you've successfully collaborated with E-commerce, CRO, or Data Product teams in the past. Highlight your ability to communicate insights effectively to senior stakeholders.
✨Be Proactive and Curious
Demonstrate your proactive mindset by discussing instances where you've identified opportunities for improvement. Share how your curiosity has led to successful experimentation or optimisation recommendations that benefited your previous employers.
