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For Companies At a Glance
- Tasks: Support financial planning and governance to minimise revenue leakage in Customer Contact.
- Company: Join Virgin Media O2, a leader in equal opportunities and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact on financial strategies while collaborating with diverse teams.
- Qualifications: Strong organisational, analytical, and communication skills; Excel proficiency required.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
Job Overview
By working with various stakeholders in Customer Contact, Finance, and Data support teams, this role will provide support to ensure Customer Contact spend is governed in a way so that revenue leakage is minimised and cost decisions will help to deliver against our strategy.
Key Responsibilities & Qualifications
- High organisational skills to manage the various workloads, often working to tight deadlines.
- Meticulous attention to detail when building, reviewing, and analysing differing data sets.
- Excellent communicator (written & verbal) to clearly articulate to varying audiences.
- Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information across multiple platforms with accuracy, with strong knowledge of Excel.
- Good at relationship building, able to collaborate with various stakeholders within different functions.
- A good understanding of commercial and finance in contact centre operations or a similar environment.
Equal Opportunity Employer
Virgin Media O2 is an equal opportunities employer and is committed to removing bias and barriers for our people and candidates.
Next Steps
After submitting an application, the process may include a competency interview with the Hiring Manager. We will also discuss any adjustments you might need to support the recruitment process. Applications will be reviewed and interviews conducted throughout the duration of this advert, so we may bring the closing date forward. If offered a job, it will be conditional upon passing background checks, including a criminal record check and, where required, a financial probity check.
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Commercial Change & Finance Planning Manager employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Change & Finance Planning Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Virgin Media O2. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for that competency interview! Brush up on your analytical skills and be ready to discuss how you've tackled challenges in the past. Use real examples to show off your experience.
✨Tip Number 3
Show off your communication skills! Practice explaining complex data in simple terms. This will help you connect with different stakeholders and demonstrate your ability to articulate ideas clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Virgin Media O2.
We think you need these skills to ace Commercial Change & Finance Planning Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Change & Finance Planning Manager role. Highlight your organisational skills and attention to detail, as these are key for managing workloads and analysing data sets.
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, don’t shy away from showcasing your ability to articulate complex information clearly. Use examples from your past experiences where you’ve successfully communicated with different stakeholders.
Demonstrate Analytical Prowess: We want to see your strong analytical skills in action! Include specific instances where you've collected, organised, and analysed data, especially if it relates to finance or commercial operations. Don’t forget to mention your Excel expertise!
Apply Through Our Website: For a smooth application process, make sure to apply through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re keen on joining us at StudySmarter!
How to prepare for a job interview at Virgin Media
✨Know Your Numbers
As a Commercial Change & Finance Planning Manager, you'll need to demonstrate your analytical skills. Brush up on your Excel knowledge and be ready to discuss how you've used data to make informed decisions in the past. Prepare examples that showcase your ability to analyse and present data clearly.
✨Master the Art of Communication
This role requires excellent communication skills, so practice articulating your thoughts clearly. Think about how you can explain complex financial concepts to different audiences. Consider preparing a few key points or stories that highlight your communication prowess.
✨Build Relationships Before the Interview
Since relationship building is crucial, try to connect with current employees or stakeholders at the company before your interview. This will give you insights into the company culture and help you understand what they value in a candidate, which you can then weave into your responses.
✨Showcase Your Organisational Skills
With tight deadlines being a part of the job, be prepared to discuss how you manage multiple tasks effectively. Share specific strategies or tools you use to stay organised and ensure that you meet deadlines without compromising on quality.
