At a Glance
- Tasks: Guide customers in choosing and using our awesome products, from mobiles to broadband.
- Company: Join Virgin Media, a leader in customer experience and innovative solutions.
- Benefits: Flexible hours, ongoing coaching, and a supportive team environment.
- Other info: Enjoy a two-week induction to kickstart your journey with us.
- Why this job: Make a real difference in customer satisfaction while growing your skills.
- Qualifications: Empathy, problem-solving skills, and a passion for technology.
The predicted salary is between 26910 - 32890 £ per year.
Virgin Media is seeking a Retail Advisor to guide customers in selecting and using our range of products, from mobile devices to broadband and TV services. You’ll build trust through empathetic service and ownership of issues, aiming for high customer satisfaction and team success.
The role includes a two-week induction (30 hours) on product knowledge and systems, with ongoing coaching to support growth within a close-knit retail team, and a commitment to flexible hours across store opening.
Tech-Smart Retail Advisor — Customer Experience & Solutions in Burnley employer: Virgin Media
Virgin Media in Park Central is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal environment for those looking to make a meaningful impact in the field of Business Continuity and Disaster Recovery.
