Tech-Savvy Retail Advisor: Memorable Customer Experiences in Birmingham

Tech-Savvy Retail Advisor: Memorable Customer Experiences in Birmingham

Birmingham Full-Time 23760 - 29040 £ / year (est.) No working from home possible
Virgin Media

At a Glance

  • Tasks: Help customers choose the best tech products and showcase their features.
  • Company: Join Virgin Media, a leader in innovative customer experiences.
  • Benefits: Flexible shifts, ongoing training, and a supportive team environment.
  • Other info: Exciting opportunities for growth in a dynamic retail setting.
  • Why this job: Make memorable connections while helping customers find their perfect tech match.
  • Qualifications: Passion for technology and great communication skills.

The predicted salary is between 23760 - 29040 £ per year.

Virgin Media is seeking a Retail Advisor to help customers choose from our range of products, including mobile phones, tablets, SIMs, broadband and TV entertainment.

You will guide price plans and setup to suit lifestyles and confidently showcase features like accessibility tools.

You’ll complete 2 x 2-day induction sessions (30 hours) covering product knowledge and customer experience, with ongoing coaching as part of a close-knit retail team.

Shifts may include evenings and weekends.

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Tech-Savvy Retail Advisor: Memorable Customer Experiences in Birmingham employer: Virgin Media

Virgin Media in Park Central is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal environment for those looking to make a meaningful impact in the field of Business Continuity and Disaster Recovery.

Virgin Media

Contact Details:

Virgin Media Recruitment Team

We think you need these skills to ace Tech-Savvy Retail Advisor: Memorable Customer Experiences in Birmingham

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Relationship Building
Customer Service Skills