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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences daily.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a top mobile brand.
- Benefits: Enjoy a fantastic rewards package with extras for you and your loved ones.
- Why this job: Be part of a diverse culture that empowers you to be your authentic self.
- Qualifications: Experience in fast-paced environments and leading teams is essential.
- Other info: We support inclusivity and welcome adjustments during the recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
Summary
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Location
Halifax
Job Family
Retail
Job Type
Full Time
Posted Date
19-Aug-2025
Ref #
68931
As an Assistant Store Manager you\’ll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do. Making every day better for our customers through personal experiences that count.
Who we are
The UK\’s fastest broadband network. The nation\’s best-loved mobile brand. And, one of the UK\’s biggest companies too.
Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can\’t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
In order to be considered, you must have the following experience;
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams
- Experience delivering first class customer experiences
- Experience following process and procedures
- Experience delivering reviews and performance management
- Experience working towards targets and driving success.
The other stuff we are looking for
We\’d also love you to bring;
- Strong communication and listening skills
- The ability to change and adapt to the business needs
- Experience in using systems and following processes
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What\’s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you\’d like to. These are designed to support both you and your loved ones, making sure that you\’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date. Once you\’ve submitted an application the next steps of the process, if successful, are likely to include a telephone conversations and an interview.
When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
#LI-RJ1
Assistant Store Leader Halifax employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader Halifax
✨Tip Number 1
Familiarise yourself with Virgin Media O2's core values and customer service philosophy. Understanding their commitment to customer experience will help you align your responses during interviews and demonstrate that you can embody these values in your role.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Highlighting specific achievements will showcase your ability to inspire and motivate others, which is crucial for the Assistant Store Leader position.
✨Tip Number 3
Research the retail environment and trends, especially those relevant to fast-paced settings. Being knowledgeable about current challenges and innovations in retail will allow you to engage in meaningful conversations during interviews and show your proactive approach.
✨Tip Number 4
Practice your communication skills, particularly in active listening and adapting your style to different situations. As an Assistant Store Leader, you'll need to effectively communicate with both your team and customers, so demonstrating this skill in interviews will be key.
We think you need these skills to ace Assistant Store Leader Halifax
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Assistant Store Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your experience in fast-paced environments and your ability to lead and develop teams. Use specific examples from your past roles to demonstrate your capability in delivering excellent customer experiences.
Showcase Your Values: Virgin Media O2 values inclusivity and authenticity. Make sure to reflect these values in your application by sharing personal anecdotes that illustrate your commitment to teamwork, customer service, and adaptability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in a retail leadership role.
How to prepare for a job interview at Virgin Media
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and motivational techniques.
✨Emphasise Customer Experience
Since the role centres around putting customers first, be ready to discuss specific instances where you've delivered exceptional customer service. Highlight your understanding of customer needs and how you can enhance their experience.
✨Demonstrate Adaptability
The retail environment can be fast-paced and ever-changing. Share examples of how you've adapted to new challenges or changes in your previous roles, showcasing your flexibility and problem-solving skills.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, brush up on relevant standards and procedures. Be prepared to discuss how you've adhered to compliance requirements in past positions, particularly in areas like health and safety or cash management.