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For Companies At a Glance
- Tasks: Welcome customers and recommend tailored tech solutions in a vibrant retail environment.
- Company: Join Virgin Media O2, a leader in innovative technology and customer service.
- Benefits: Competitive pay, private medical cover, generous leave, and a great pension scheme.
- Why this job: Be part of a dynamic team and help customers discover amazing tech products.
- Qualifications: Confidence, communication skills, and a passion for delivering excellent service.
- Other info: Enjoy a supportive induction and opportunities for personal growth in a fast-paced setting.
Company: Virgin Media O2
Location: Winchester
Job Family: Retail
Job Type: Part Time
Posted Date: 25-Nov-2025
Ref #: 70593
Salary: Competitive + Fantastic Benefits
Responsibilities
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
The Must Haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Qualifications
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
Benefits and Support
- A four‑day (30‑hour) induction within the first two weeks, covering all aspects of Virgin Media O2.
- A competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
- Private medical cover through BUPA, a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and a birthday off; the option to buy and sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
Next Steps
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, we’ll call you to discuss the role in more detail.
Are You Ready? Apply today and bring your passion for people and technology to life with Virgin Media O2.
Retail Advisor, 20hrs, Winchester employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor, 20hrs, Winchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their products and values so you can show how you fit into their culture and what you can bring to the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Retail Advisor role.
✨Tip Number 3
Show your passion! When you’re chatting with the interviewer, let your enthusiasm for technology and customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Advisor, 20hrs, Winchester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for technology and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the Retail Advisor role. Mention any previous retail or customer service experience, even if it’s not essential!
Show Enthusiasm: Express your excitement about the opportunity to work with Virgin Media O2. We love candidates who are genuinely interested in our products and services, so let that enthusiasm come through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Virgin Media O2
✨Know Your Stuff
Familiarise yourself with Virgin Media O2's products and services. Being able to discuss how these can benefit customers will show your genuine interest in technology and help you build rapport during the interview.
✨Show Off Your People Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your communication skills and any experiences where you went above and beyond to deliver great service.
✨Be Ready to Adapt
Since flexibility is key in retail, think of situations where you've had to adapt to changing circumstances. This could be anything from handling a difficult customer to adjusting to last-minute schedule changes.
✨Demonstrate Team Spirit
Share instances where you've worked collaboratively with others. Emphasising your proactive attitude and ability to thrive in a team will resonate well, as Virgin Media O2 values a strong team dynamic.
