At a Glance
- Tasks: Support and design customer WAN, LAN, and wireless networks for optimal performance.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic rewards package with flexible benefits to support you and your loved ones.
- Other info: Applications are reviewed continuously, so apply early to secure your chance!
- Why this job: Be part of a diverse team that values inclusion and empowers you to be your authentic self.
- Qualifications: Must have Cisco CCNP level experience and knowledge of Ethernet, Broadband & Cellular WAN networks.
The predicted salary is between 30000 - 42000 £ per year.
We have a new opportunity for a Business Tier 3 CPE Engineer to join our team based in either Slough, Peterborough or Reading. The Tier 3 CPE Engineer is responsible for supporting customer WAN, LAN, and wireless LAN networks. This includes responsibility and accountability to deliver tangible results based on network performance and uptime as well as a great end-to-end customer experience. A Tier 3 CPE Engineer will also be responsible for significant design work for complex customer solutions and core network solutions.
The role holder must be to a Cisco CCNP level of qualification or hold similar level of commercial experience, and experience working within an ICT managed services organisation. The focus is on a deep and extensive understanding, knowledge and experience on Cisco routers, switches, wireless LAN controllers/access points and different WAN technologies. All managed services are delivered against ITIL alignment, ISO 9001, 20000 and 270001 best practices, and often need to conform to industry governance such as N3, PCI, FSA, and IL2/3 compliance.
The must haves
- Experience with Ethernet, Broadband & Cellular WAN networks through carriers such as BT and Virgin Media.
- Experience with Cisco ISR & ASR series routers: Including knowledge on IOS/IOS-XE & IOS-XR command line.
- Experience using Cisco Catalyst switches.
- Experience with VPN services including, IPSEC, SSL, L2TP (including v3) and GRE.
- Experience with Cisco Wireless LAN Controllers & Cisco Access Points.
The other stuff we are looking for
- Experience with the Cisco ASA & Fortinet firewalls ranges.
- Experience with Cisco ISE Infrastructure.
- Experience with Cisco Meraki.
What's in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
Tier 3 CPE Engineer in Slough employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. Our employees enjoy a comprehensive benefits package designed to support their well-being and personal growth, alongside opportunities for professional development in the fast-paced telecommunications sector. With locations in Slough, Peterborough, and Reading, we provide a dynamic environment where talented individuals can thrive and contribute to delivering the UK's fastest broadband network.
StudySmarter Expert Advice🤫
We think this is how you could land Tier 3 CPE Engineer in Slough
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Virgin Media O2 and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Virgin Media O2.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Tier 3 CPE Engineer in Slough
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Virgin Media O2.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Virgin Media O2.
How to prepare for a job interview at Virgin Media O2
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
