At a Glance
- Tasks: Install and troubleshoot broadband, TV, and phone services while connecting with customers.
- Company: Join a dynamic team focused on customer satisfaction and innovative solutions.
- Benefits: Earn up to £36,200 with private medical cover, 25 days leave, and a 4-day work week.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Make a real difference in people's lives while enjoying a flexible work schedule.
- Qualifications: Must have a UK driving licence and live in specified postcodes.
The predicted salary is between 29000 - 36200 £ per year.
For this position, you must live in one of the following postcodes: DE11 & DE12. This role is more than a technical field service engineer – it’s about connecting people with what matters most. You’ll travel to different locations, meet new people daily, and install or troubleshoot broadband, TV and phone services. You’ll only work 4 days a week.
Location: Derby, Leicester
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 17-Jun-2026
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
What You’ll Do:
- Install and maintain broadband, TV, and phone services to customers’ homes.
- Quickly resolve technical issues, ensuring customers stay connected.
- Provide exceptional service so every customer is satisfied.
- Work independently with the support of a team.
Must Haves:
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Desired Skills:
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
Benefits:
- A starting salary of £29,000 with potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carer’s leave policies.
- 25 days of annual leave, UK bank holidays, and your birthday off.
- Option to buy/sell up to five extra days.
- A 4‑day working week – 37.5 hours across four days (Mon–Sat) with shifts ranging 7.5 to 10 hours.
- Up to 10% employer pension contributions and life insurance.
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.
Field Service Engineer - Swadlincote employer: Virgin Media O2
Join a forward-thinking company that values its employees and fosters a supportive work culture in Swadlincote. With a competitive salary, generous benefits including private medical cover and a 4-day working week, we prioritise your well-being and work-life balance. Our commitment to employee growth and satisfaction makes us an excellent employer for those seeking a meaningful career in the field service sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Swadlincote
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Virgin Media O2 as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Virgin Media O2 and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Virgin Media O2’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Swadlincote
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Virgin Media O2, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Virgin Media O2, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Virgin Media O2.
How to prepare for a job interview at Virgin Media O2
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Virgin Media O2 offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Virgin Media O2 but also helps you get a feel for whether you’d thrive in that environment.
