Store Manager Bangor - Gwynedd
Store Manager Bangor - Gwynedd

Store Manager Bangor - Gwynedd

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Virgin Media O2

At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional customer experiences.
  • Company: Join Virgin Media O2, the UK's fastest broadband network and a champion of diversity.
  • Benefits: Enjoy a fantastic rewards package with benefits for you and your loved ones.
  • Other info: Inclusive culture that celebrates diversity and supports your authentic self.
  • Why this job: Make a real impact in a dynamic environment while empowering your team.
  • Qualifications: Experience in fast-paced environments and team management is essential.

The predicted salary is between 30000 - 40000 £ per year.

This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

As a Store Manager you'll bring our core values to life through your team of between 5 and 15 employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.

You will create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count. Travel is a requirement of the role for store visits and wider team meetings.

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves:

  • Experience working in a fast paced environment, not necessarily Retail.
  • Experience managing a team with passion and drive, with full accountability for your team's performance.
  • Experience of Budgets and Profit and Loss responsibility.
  • Experience delivering first class customer experiences through a highly engaged team.
  • Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours.
  • Experience working towards targets and driving opportunities to grow revenue.
  • Experience using data inputs (i.e. footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas in an effective and timely manner.

The other stuff we are looking for:

  • Strong communication and listening skills.
  • The ability to change and adapt to the business needs.
  • Experience in using systems and following processes.
  • Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.

What's in it for you:

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.

Next steps:

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a telephone conversation and an interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Store Manager Bangor - Gwynedd employer: Virgin Media O2

At Virgin Media O2, we pride ourselves on being an inclusive employer that champions diversity and empowers our employees to thrive. As a Store Manager in Bangor, you'll lead a passionate team, fostering a culture of retail excellence while enjoying a comprehensive benefits package designed to support your well-being and personal growth. Join us in creating meaningful customer experiences and be part of a dynamic company that values authenticity and collaboration.
Virgin Media O2

Contact Detail:

Virgin Media O2 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager Bangor - Gwynedd

✨Tip Number 1

Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved customer experiences. We want to hear about your passion and drive, so be ready to share those moments that showcase your skills.

✨Tip Number 3

Prepare questions for your interviewers! Show your interest in the role by asking about team dynamics, growth opportunities, or how they measure success. It’ll not only impress them but also help you figure out if this is the right place for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Virgin Media O2 family. Don’t miss out on this opportunity!

We think you need these skills to ace Store Manager Bangor - Gwynedd

Team Management
Customer Experience Delivery
Budget Management
Profit and Loss Responsibility
Coaching Skills
Performance Reviews
Target Achievement
Data Analysis
Communication Skills
Adaptability
Compliance Adherence
Health and Safety Standards
Cash Management
Stock Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for retail and team management shine through. We want to see how you can bring our core values to life and inspire your team to deliver top-notch customer experiences.

Be Specific About Your Experience: Make sure to highlight your relevant experience in fast-paced environments and managing teams. Use specific examples that demonstrate your accountability and how you've driven performance in the past. We love a good story!

Tailor Your Application: Don’t just send a generic application! Tailor it to the Store Manager role by aligning your skills and experiences with the job description. Show us how you can meet the must-haves and what extra qualities you bring to the table.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started!

How to prepare for a job interview at Virgin Media O2

✨Know Your Stuff

Before the interview, make sure you understand Virgin Media O2's core values and how they relate to customer service. Research their latest initiatives and be ready to discuss how your experience aligns with their mission of delivering first-class customer experiences.

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your coaching techniques and how you've driven performance. Highlight any specific achievements that demonstrate your ability to lead effectively.

✨Be Data Savvy

Since the role involves using data to improve efficiency, brush up on your understanding of key metrics like footfall and trading hours. Be prepared to discuss how you've used data in previous roles to make informed decisions and drive revenue growth.

✨Embrace Inclusivity

Virgin Media O2 values diversity and inclusion, so be authentic and open about your own experiences. Think about how you can contribute to a positive workplace culture and be ready to share your thoughts on fostering an inclusive environment for your team.

Store Manager Bangor - Gwynedd
Virgin Media O2

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