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- Tasks: Ensure compliance and deliver top-tier service to law enforcement and government clients.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a competitive reward package with flexible working options and support for you and your loved ones.
- Why this job: Make a tangible difference in community safety while working with a dynamic team.
- Qualifications: Experience in telecoms, knowledge of data protection, and strong communication skills required.
- Other info: Hybrid working pattern with night shifts and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to have a significant impact in the realm of information technology? Virgin Media O2 is seeking a highly motivated and skilled Disclosure Officer to join our dynamic team for a 12-month FTC. This exciting opportunity places you at the forefront of ensuring compliance and delivering top-tier service to law enforcement and government clients. As a Disclosure Officer, you will play a crucial role in sharing information with law enforcement while ensuring compliance with the Investigatory Powers Act. You will operate within a 24 / 7 shift schedule, with a hybrid working pattern that includes regular office presence for collaboration and flexibility. Join us to uphold service integrity, promote community safety, and make a tangible difference.
Working Hours & Shift Pattern
Night shift team members work 12-hour shifts, with 1-hour unpaid lunch and two 30-minute breaks. Typical pattern: 6 consecutive night shifts, followed by a week off, then another 6-night block, with a day shift included during one of the weeks off. Office attendance is generally limited to the single day shift, allowing collaboration with other team members; night shifts are typically worked remotely or off-site.
The must haves
- Experience within the telecoms industry in a role with significant responsibility for communication and engaging with customers, including senior personnel.
- Knowledge of IPA, Data Protection, PECs, and other disclosure legal responsibilities is desirable.
- Skill in handling tight schedules, managing personal workload, and upholding a high level of accuracy.
- Proficiency in company standard office software packages (Office 365, etc.).
- Willingness to obtain and maintain SC level Security Clearance.
- Comfortable with an ever-changing working environment and learning new practices.
- Shown capability to effectively collaborate and communicate with individuals across all levels of an organization.
The other stuff we are looking for
- Ability to cultivate and maintain professional connections with law enforcement and other external stakeholders, acting as a reliable point of contact.
- Strong attention to detail to ensure all information shared with third parties is accurate, up-to-date, and aligned with regulations.
What’s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Disclosure Officer - Night Shift - 12 month FTC in Slough employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disclosure Officer - Night Shift - 12 month FTC in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Virgin Media O2 on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the Investigatory Powers Act and data protection laws. Being able to discuss these topics confidently will show you're serious about the role.
✨Tip Number 3
Show off your soft skills! As a Disclosure Officer, communication is key. Be ready to share examples of how you've effectively collaborated with others or handled tight schedules in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Virgin Media O2 team. Don’t miss out!
We think you need these skills to ace Disclosure Officer - Night Shift - 12 month FTC in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Disclosure Officer role. Highlight your experience in telecoms and any relevant knowledge of the Investigatory Powers Act. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your ability to handle tight schedules and maintain accuracy, as these are key for us.
Showcase Your Communication Skills: As a Disclosure Officer, communication is key. In your application, give examples of how you've effectively engaged with customers or senior personnel in the past. We love seeing candidates who can build strong professional connections!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Virgin Media O2
✨Know Your Stuff
Make sure you brush up on the Investigatory Powers Act and data protection laws. Being able to discuss these topics confidently will show that you're serious about the role and understand the compliance aspect of being a Disclosure Officer.
✨Showcase Your Communication Skills
Since this role involves engaging with law enforcement and senior personnel, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially under pressure or tight deadlines.
✨Demonstrate Attention to Detail
Bring along examples of your work that highlight your accuracy and attention to detail. This could be reports or projects where precision was key. Be ready to explain how you ensure all information shared is correct and compliant.
✨Be Ready for Shift Work
Understand the night shift schedule and be prepared to discuss how you manage your time and workload during those hours. Showing that you can adapt to a 24/7 environment will demonstrate your commitment to the role.
