At a Glance
- Tasks: Shape the future of technology operating models and drive strategic transformation.
- Company: Join Virgin Media O2, a leader in connectivity and employee satisfaction.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts.
- Other info: Flexible-first culture with a focus on diversity and inclusion.
- Why this job: Make a real impact on organisational change and innovation.
- Qualifications: Strong experience in business architecture and enterprise transformation required.
The predicted salary is between 65000 - 80000 £ per year.
This is an opportunity to play a pivotal role in shaping the future of technology operating models within Virgin Media O2.
As a Senior Business Architect, you’ll work at the heart of strategic transformation, translating complex business challenges into clear, practical designs that enable better decision-making and lasting organisational change.
You’ll help define how technology functions operate, ensuring operating models, processes and organisational structures are future-ready and aligned to business goals.
Working across a varied portfolio of transformation activity, you’ll lead the design of business architectures, operating models and organisational frameworks that improve effectiveness, accountability and performance.
You’ll combine strategic thinking with hands‑on problem solving, helping shape the adoption of automation and AI across the organisation while ensuring clear governance, decision‑making and workforce planning.
As part of a growing function, you’ll also help establish best practice and strengthen business architecture capabilities across the CTO organisation.
Who we are At Virgin Media O₂, we connect people to the moments that matter most.
Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage.
We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.
Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other.
We’re investing in the future of connectivity, from expanding next‑generation 5G to exploring satellite‑supported solutions that help reach rural communities and hard‑to‑connect places.
You’ll work with people who back good ideas and give you plenty of room to grow.
So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.
Our ways of working
We’re a flexible‑first organisation, because we know people do their best work when they have choice and clarity.
To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person.
That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross‑functional projects, or away days.
What matters is making those moments count – so when we come together, it benefits everyone.**Accessible, inclusive and equitable for all **We believe a better tomorrow starts with the choices we make today.
That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business.
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers.
We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
When you work with us, you’ll have access to our award‑winning employee network groups.
These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger.
They play a big role in helping people feel connected from day one.
- The must haves
- Strong experience in business architecture, operating model design or enterprise transformation within large, complex organisations.
- Proven ability to develop capability models, value streams and operating model designs that support executive decision-making.
- Experience of end‑to‑end process design and redesign, including assessing operational and workforce impacts.
- Practical experience designing operating models and processes that incorporate automation and AI.
- Strong stakeholder management, influencing and structured problem‑solving skills with credibility at senior executive level
- The other stuff we are looking for
- Experience of workforce transformation driven by AI adoption, including reskilling and role redesign at scale.
- Experience of large‑scale sourcing or organisational change, including multi‑vendor governance and workforce transfer arrangements.
- Familiarity with UK telecommunications regulatory obligations and how regulatory accountability shapes operating model design.
- Formal grounding in a process methodology such as Lean, Six Sigma, BPMN or equivalent.
- Experience working in telecoms or another highly regulated, complex operating environment.
- What's in it for you
We know life isn’t just about work, so our benefits are built to support you in the moments that matter.
You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.
And there’s more.
Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile.
You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.
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Senior Business Architect (Technology Operating Model) - 12-month FTC employer: Virgin Media O2
Virgin Media O2 is an exceptional employer that fosters a dynamic work culture where creativity and collaboration thrive. With a strong emphasis on employee wellbeing, flexible working options, and comprehensive healthcare benefits, the company supports your professional growth while allowing you to lead impactful PR campaigns that resonate with audiences. Join us in a vibrant environment that values innovation and meaningful storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Architect (Technology Operating Model) - 12-month FTC
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Virgin Media O2. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Virgin Media O2.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Virgin Media O2.
We think you need these skills to ace Senior Business Architect (Technology Operating Model) - 12-month FTC
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Virgin Media O2 and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Virgin Media O2
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Virgin Media O2 will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Virgin Media O2.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Virgin Media O2.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Virgin Media O2. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
