At a Glance
- Tasks: Join our team to secure Virgin Media O2 and support cutting-edge security technologies.
- Company: Dynamic and inclusive workplace focused on innovation and security.
- Benefits: Bupa healthcare, generous holiday, birthday off, and exclusive discounts.
- Other info: Curious minds thrive here; enjoy excellent career growth and a supportive environment.
- Why this job: Make a real impact in cybersecurity while developing your skills in a hands-on role.
- Qualifications: Experience with Windows/Linux, scripting, and security tools like Splunk or Azure Sentinel.
The predicted salary is between 60000 - 80000 £ per year.
We’re hiring not one, but two Security Support Engineers to join our Security Engineering team, because one brilliant mind clearly isn’t enough. This is a hands‑on role at the heart of how we keep Virgin Media O2 secure, supporting the tools and platforms that protect our customers, our colleagues and our networks every single day. You’ll be working across a wide range of security technologies, from SIEM and monitoring tools through to endpoint, identity, cloud and perimeter controls. No two days look the same. One minute you might be tuning policies or deploying new configurations, the next you could be automating integrations, supporting an investigation or working with vendors and internal teams to keep our security tooling running smoothly and improving all the time.
Qualifications
- Strong working knowledge of Windows Server and Linux operating systems, with experience in Red Hat environments.
- Proven ability to use network troubleshooting tools and techniques to diagnose issues and identify effective solutions.
- Hands‑on experience with scripting or coding in at least one language such as Bash, Python or PowerShell.
- Demonstrated problem‑solving mindset, with the ability to break down complex technical issues and communicate them clearly to a range of stakeholders.
- Experience working with at least one Security Incident and Event Management platform, such as Splunk, ArcSight, Azure Sentinel or Google Chronicle.
- Practical understanding of policy‑driven security technologies, with hands‑on exposure to endpoint and/or perimeter security controls.
- CompTIA Security+ certification (or equivalent) is required.
Additional Requirements
- A naturally inquisitive approach, with the curiosity to dig into issues, ask the right questions and get to the root cause rather than settling for surface answers.
- Strong attention to detail, with the ability to work methodically, follow processes accurately and spot inconsistencies while balancing pace and quality.
Benefits
We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off. Additionally, optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV and mobile. You’ll also get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events.
Equal Opportunity Statement
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
Security Support Engineer employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Security Support Engineer, you'll benefit from comprehensive healthcare, generous holiday allowances, and unique perks like your birthday off, alongside opportunities for professional growth in a supportive culture that values diversity and inclusion. Join us in our mission to keep our networks secure while enjoying the advantages of working with cutting-edge technologies and a team that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Security Support Engineer
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Virgin Media O2, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Virgin Media O2
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Virgin Media O2. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Security Support Engineer
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Virgin Media O2 insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Virgin Media O2 that you’re committed to staying ahead in the game.
How to prepare for a job interview at Virgin Media O2
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Virgin Media O2 to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Virgin Media O2.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
