At a Glance
- Tasks: Lead a dynamic team to optimise revenue operations and enhance customer experience.
- Company: Join Virgin Media O₂, a forward-thinking company committed to inclusivity.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts.
- Other info: Work in a supportive environment with excellent career growth opportunities.
- Why this job: Shape the future of revenue operations while driving impactful change.
- Qualifications: Senior management experience in revenue operations and strong leadership skills.
The predicted salary is between 60000 - 80000 € per year.
This senior leadership role will shape how revenue operations are delivered at scale for our Wholesale businesses. As a Revenue Operations Manager, you will lead a high performing team responsible for ensuring billing, collections and customer account activity is accurate, compliant and customer focused. You will set the direction for Wholesale Revenue Operations, translating strategy into clear operational plans and measurable outcomes. Working closely with senior stakeholders across the business, you will drive continuous improvement, strengthen controls and governance, and ensure exceptional service for both internal and external customers, while developing a motivated, results driven team that thrives through change.
Location: Birmingham, Leeds, Sheffield
Qualifications:
- Senior management experience within billing, collections or a similar revenue operations function
- Proven people leadership experience managing large operational teams
- Strong background in revenue operations, controls, credit verification, governance and financial reporting
- Experience delivering process improvement or large scale transformation programmes
- Proven ability to engage, influence and challenge senior stakeholders
Preferred Qualifications:
- Experience within telecoms, wholesale or high volume B2B environments
- Project or programme management experience
- Strong negotiation skills with customers or third parties
- Experience managing remote or geographically dispersed teams
- Advanced spreadsheet and data analysis skills
Benefits:
We provide Bupa healthcare, wellbeing support, life cover, a pension and generous holiday, plus your birthday off. Optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV and mobile. You’ll have access to Virgin Family platform and O₂ Priority app, with exclusive rewards and experiences.
Equal Opportunity Employer: Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
Revenue Operations Manager employer: Virgin Media O2
At Virgin Media O₂, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Revenue Operations Manager in Birmingham, Leeds, or Sheffield, you will benefit from comprehensive healthcare, generous holiday allowances, and unique perks like your birthday off and access to exclusive rewards. We are committed to your professional growth, providing opportunities for continuous improvement and leadership development within a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just another candidate, but a perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. The more comfortable you are speaking about your experience and skills, the more confident you'll be during the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows that you’re genuinely interested in the role and the company.
We think you need these skills to ace Revenue Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Revenue Operations Manager. Highlight your experience in billing, collections, and managing large teams. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior leadership role. Share specific examples of how you've driven process improvements or led successful teams in the past.
Showcase Your Leadership Skills:We’re looking for someone who can lead and motivate a team. In your application, emphasise your people leadership experience and how you’ve engaged with senior stakeholders to drive results.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Virgin Media O2
✨Know Your Numbers
As a Revenue Operations Manager, you'll need to demonstrate your expertise in billing and collections. Brush up on key metrics and financial reports relevant to the role. Be ready to discuss how you've improved these processes in past roles.
✨Showcase Leadership Skills
This position requires strong people leadership experience. Prepare examples of how you've successfully managed large teams, especially in high-pressure environments. Highlight your ability to motivate and develop team members through change.
✨Engage with Stakeholders
You’ll be working closely with senior stakeholders, so practice articulating your ideas clearly and confidently. Think of instances where you’ve influenced decision-making or driven improvements by engaging with different departments.
✨Prepare for Scenario Questions
Expect questions about process improvement and transformation programmes. Prepare specific examples that showcase your project management skills and how you've navigated challenges in previous roles, particularly in B2B or telecoms settings.
