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For Companies At a Glance
- Tasks: Deliver exceptional customer service and collaborate with your team to achieve store goals.
- Company: Join O2, a leader in providing unique customer experiences in retail.
- Benefits: Enjoy flexible hours and a supportive work environment that fits your schedule.
- Why this job: Be part of a dynamic team where your contributions directly impact customer satisfaction.
- Qualifications: Looking for enthusiastic individuals with a passion for customer care and teamwork.
- Other info: Flexibility is key; additional hours may be required, but we provide plenty of notice.
The predicted salary is between 9500 - 12000 £ per year.
Job Description
At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What Youll Be Doing:
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and r…
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Retail Assistant employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Show your flexibility during the interview. Be ready to discuss how you can adapt to changing schedules and work additional hours when needed. This will demonstrate that you understand the demands of the role.
✨Tip Number 2
Highlight your customer service skills. Prepare examples of how you've provided excellent customer care in previous roles, as this is a key aspect of being a Retail Assistant at O2.
✨Tip Number 3
Emphasize teamwork in your discussions. Share experiences where you successfully collaborated with others to achieve common goals, as working together with your team is crucial for success in this position.
✨Tip Number 4
Research O2's unique customer experience approach. Familiarize yourself with their values and how they differentiate themselves in the market, so you can align your answers with their mission during the interview.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Highlight Your Flexibility: Make sure to emphasize your ability to work flexible hours in your application. Mention any previous experience where you adapted to changing schedules or took on additional shifts.
Showcase Customer Care Skills: In your CV and cover letter, provide specific examples of how you've delivered excellent customer service in past roles. Use metrics or feedback to demonstrate your impact.
Team Collaboration: Discuss your experience working in teams. Highlight instances where you contributed to team goals or collaborated effectively with colleagues to enhance customer experiences.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job overview to show that you understand the role and its requirements.
How to prepare for a job interview at Virgin Media O2
✨Show Your Flexibility
Since flexibility is key for the Retail Assistant role, be prepared to discuss your availability and willingness to work additional hours. Share examples from your past experiences where you adapted to changing schedules or took on extra shifts.
✨Emphasize Teamwork
Highlight your ability to work collaboratively with others. Prepare specific examples of how you've successfully worked in a team environment to achieve common goals, as this is crucial for meeting store objectives.
✨Demonstrate Customer Care Skills
Prepare to discuss your approach to customer service. Think of instances where you went above and beyond to ensure a positive customer experience, as delivering outstanding care is a core part of the role.
✨Research O2's Unique Offerings
Familiarize yourself with O2's products and services, as well as their commitment to customer experience. This knowledge will help you answer questions confidently and show your genuine interest in the company.
