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For Companies At a Glance
- Tasks: Assist customers with their shopping and recommend tailored solutions during the festive season.
- Company: Join Virgin Media O2, where meaningful connections matter and customer service shines.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks like extra leave and health cover.
- Why this job: Be part of a vibrant team, learn new skills, and make the holiday shopping experience magical.
- Qualifications: Confidence, communication skills, and a passion for technology are essential; retail experience is a plus.
- Other info: This is a 4-month contract starting from 10th September, perfect for the festive rush!
Location:Magherafelt
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Salary:Competitive + Fantastic Benefits
As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
Who we are
At Virgin Media O2, were not just about keeping people connected; were about making every interaction xiskglj meaningful.
What Youll Be Doing:
- Welcoming customers with a friendly, ap…
Retail Assistant employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Virgin Media O2's products and services. Understanding the technology and how it can benefit customers will help you engage more effectively during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will boost your confidence in handling various customer situations, especially during the busy festive season.
✨Tip Number 3
Be prepared to showcase your flexibility. Highlight your availability for different shifts and your willingness to adapt to the fast-paced retail environment, especially during peak times like Christmas.
✨Tip Number 4
Research common interview questions for retail positions and prepare thoughtful responses. This will help you articulate your passion for customer service and teamwork during the video assessment and interview.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with what Virgin Media O2 is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for technology and customer service, and provide specific examples of how you've successfully engaged with customers in previous roles.
Prepare for the Video Assessment: Once you submit your application, prepare for the online video assessment. Practice answering common interview questions related to customer service and teamwork, and ensure you present yourself professionally during the recording.
How to prepare for a job interview at Virgin Media O2
✨Show Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Be prepared to share examples of how you've successfully helped customers in the past, especially in high-pressure situations. This will demonstrate your ability to handle the festive rush.
✨Demonstrate Your Passion for Technology
Since the role involves showcasing innovative products, express your genuine interest in technology. Share any personal experiences or knowledge about tech that can enhance customer experiences, making you stand out as a candidate.
✨Be Ready for Teamwork
Christmas in retail is all about teamwork. Highlight your ability to work collaboratively with others and share instances where you've contributed to a team goal. This will show that you're a proactive team player, which is essential during the busy holiday season.
✨Prepare for Flexibility
The job requires flexibility in shifts and adapting to customer demands. Be ready to discuss your availability and willingness to work varied hours, especially during peak times. This shows your commitment to meeting the needs of the business.
