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- Tasks: Help customers find the best products and deliver top-notch service in a vibrant retail setting.
- Company: Join Virgin Media O2, a leader in tech and customer service.
- Benefits: Earn £12.40 per hour, enjoy private medical cover, and generous leave policies.
- Why this job: Be part of a supportive team and grow your career while helping others discover technology.
- Qualifications: Great communication skills and a passion for customer service; retail experience is a plus.
- Other info: Flexible shifts and tailored training to help you thrive in a fast-paced environment.
Location: Workington
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
Who we are
At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.
What You’ll Be Doing:
Want to see what it’s all about for yourself? Copy this link into your browser to see a day in the life of our Retail Advisors:
The must haves
The other stuff we are looking for
What\’s in it for you
We’ll set you up for success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure you’re well-prepared for success and able to serve our customers. You’ll also receive:
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Retail Advisor, 38hrs 6M FTC, Workington employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor, 38hrs 6M FTC, Workington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their products and services, and think about how you can relate your experience to what they offer. This will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can adapt to different situations. Remember, confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Advisor, 38hrs 6M FTC, Workington
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and technology.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the Retail Advisor role. We love seeing how your background aligns with what we’re looking for, so customise your application to stand out!
Showcase Your Passion: We’re all about great service and tech at StudySmarter, so share any experiences that demonstrate your passion for helping customers and your interest in technology. It’ll make your application pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Virgin Media O2
✨Show Your Customer Service Skills
As a Retail Advisor, you'll need to demonstrate your ability to connect with customers. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. This will show that you understand the importance of a friendly and approachable attitude.
✨Know the Products Inside Out
Familiarise yourself with Virgin Media O2's products and services before the interview. Being able to discuss how these can benefit customers will not only impress your interviewers but also show your genuine interest in technology and how it can improve lives.
✨Demonstrate Flexibility and Team Spirit
Retail environments can be fast-paced and unpredictable. Be ready to discuss how you've adapted to changing situations in previous roles. Highlight your ability to work collaboratively with a team, as this is crucial for success in a retail setting.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
