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For Companies At a Glance
- Tasks: Deliver exceptional customer service and showcase innovative products in a vibrant retail environment.
- Company: Join Virgin Media O2, a leader in telecommunications with a supportive team culture.
- Benefits: Competitive pay, private medical cover, generous leave policies, and a great pension scheme.
- Why this job: Shape memorable moments for customers while kickstarting your career in tech and sales.
- Qualifications: Confidence, communication skills, and a passion for technology are essential.
- Other info: Enjoy tailored training and excellent growth opportunities in a fast-paced setting.
Overview
Join to apply for the Retail Advisor, 30hrs, Nuneaton role at Virgin Media O2.
Location: Nuneaton
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
Must Haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Stuff We Are Looking For
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s In It For You
We’ll Set You Up For Success. You’ll Have a Supportive Team And Exceptional Tailored Training On a 4-day (30 Hours) Induction Within The First Two Weeks Of Your Start Date. This Will Delve Deep Into All Aspects Of Virgin Media O2, Making Sure You’re Well-prepared For Success And Able To Serve Our Customers. You’ll Also Receive:
- A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Next steps
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.
So, What Are You Waiting For
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Telecommunications
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Retail Advisor, 30hrs, Nuneaton employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor, 30hrs, Nuneaton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their products and services, and think about how you can contribute to their mission. This will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and confidence, which are key for a Retail Advisor. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance can boost your confidence and make a great first impression. Remember, you’re representing the brand from the get-go!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your customer service skills!
We think you need these skills to ace Retail Advisor, 30hrs, Nuneaton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and technology.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match what we’re looking for. Mention any previous retail or customer service experience, even if it’s just a little!
Show Enthusiasm: Express your excitement about the role and working with us at Virgin Media O2. A positive attitude can really make your application stand out, so let us know why you’re keen to join our team!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in retail!
How to prepare for a job interview at Virgin Media O2
✨Know the Company
Before your interview, take some time to research Virgin Media O2. Understand their products, services, and company culture. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to build rapport and meet customer needs.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, flexibility, and handling difficult situations. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the retail environment. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
