At a Glance
- Tasks: Deliver exceptional customer service and showcase innovative products in a friendly environment.
- Company: Join Virgin Media O2, a leader in telecommunications with a vibrant team culture.
- Benefits: Competitive pay, private medical cover, generous leave policies, and a great pension scheme.
- Other info: Enjoy tailored training and excellent career growth opportunities in a fast-paced retail setting.
- Why this job: Be part of a dynamic team and help customers find tech solutions that enhance their lives.
- Qualifications: Confidence, communication skills, and a passion for great service are key.
Overview
Retail Advisor, 24hrs, Chorley at Virgin Media O2. Location: Chorley. Job Type: Part Time. Salary: Competitive + Fantastic Benefits.
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
Qualifications
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
Desirable/Other
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you
- A 4-day (30 hours) induction within the first two weeks of your start date with tailored training.
- A competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
- Private medical cover through BUPA (upgrade options to cover loved ones), healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and your birthday off, with option to buy/sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
Next steps
Following your application, you’ll receive an invite to complete an online assessment. If successful, you’ll receive a call from a Recruiter to discuss the role in more detail and some further questions.
Role Details
- Location: Chorley
- Job Function: Sales and Business Development
- Industries: Telecommunications
- Seniority level: Entry level
- Employment type: Part-time
Referrals increase your chances of interviewing at Virgin Media O2. Get notified about new Retail Advisor jobs in Bolton, England, United Kingdom.
Retail Advisor, 24hrs, Chorley in Bolton employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Chorley that fosters personal and professional growth. As a Retail Advisor, you'll enjoy competitive pay, comprehensive benefits including private medical cover, and a supportive environment that encourages teamwork and innovation. With tailored training and flexible working hours, we empower our employees to thrive while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor, 24hrs, Chorley in Bolton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their products and services, and think about how you can contribute to their mission. This will help you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and confidence, which are key for a Retail Advisor role. Remember, it’s all about making that great first impression!
✨Tip Number 3
Show off your passion for technology! Since this role involves helping customers discover innovative products, be ready to share your thoughts on how tech can improve lives. It’ll show you’re not just looking for any job, but you’re excited about this one!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing proactive candidates!
We think you need these skills to ace Retail Advisor, 24hrs, Chorley in Bolton
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous retail or customer service roles, and how they’ve prepared you for this position with us at Virgin Media O2.
Show Your Passion for Technology:Since we’re all about innovative products, share your genuine interest in technology. Talk about how it can improve lives and why you’re excited to help customers discover these solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Virgin Media O2
✨Know the Products
Before your interview, take some time to familiarise yourself with Virgin Media O2's products and services. Being able to discuss how these can benefit customers will show your genuine interest in the role and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with what they’re looking for in a Retail Advisor.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss how you adapt to different situations and work well within a team. Share instances where you collaborated with colleagues to achieve a common goal, as this is crucial in a retail environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if it’s the right fit for you.
