Retail Advisor, 24hrs 9M FTC, Colchester

Retail Advisor, 24hrs 9M FTC, Colchester

Part-Time 27900 - 27900 £ / year (est.) No working from home possible
Virgin Media O2

At a Glance

  • Tasks: Welcome customers, recommend products, and maintain a vibrant store atmosphere.
  • Company: Join a leading tech retailer with a focus on innovation and customer service.
  • Benefits: Earn £13.45 per hour, enjoy private medical cover, and generous leave policies.
  • Other info: Flexible shifts and opportunities for personal growth in a fast-paced environment.
  • Why this job: Be part of a dynamic team and help customers discover amazing tech solutions.
  • Qualifications: Confidence, communication skills, and a passion for great service are essential.

The predicted salary is between 27900 - 27900 £ per year.

Location: Colchester

Job Family: Retail

Job Type: Part Time

Posted Date: 15-May-2026

What You'll Be Doing:

  • Welcoming customers with a friendly, approachable attitude.
  • Building rapport to understand their needs and recommending tailored solutions.
  • Showcasing our innovative products and meeting performance goals.
  • Helping to maintain an inviting and organised store environment.

The must haves:

  • Confidence, communication skills, and a passion for delivering great service.
  • Resilience and motivation to achieve individual and team goals.
  • Flexibility to adapt to different shifts and customer demands.
  • An open mind, ready to learn and grow in a fast‑paced retail setting.

The other stuff we are looking for:

  • A genuine interest in technology and how it can make life better.
  • Previous experience in retail, sales, or customer service (though not essential).
  • A proactive attitude and team spirit to thrive in a collaborative environment.

What's in it for you:

  • A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
  • Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
  • Market‑leading maternity, paternity, neonatal, and carers leave policies.
  • 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
  • An excellent pension scheme, matching up to 10%.

Retail Advisor, 24hrs 9M FTC, Colchester employer: Virgin Media O2

As a Retail Advisor in Colchester, you will join a dynamic team that values customer service and innovation. Our supportive work culture fosters personal growth and offers competitive benefits, including private medical cover, generous leave policies, and a robust pension scheme. With opportunities for professional development and a focus on teamwork, we are committed to creating a rewarding environment for all employees.

Virgin Media O2

Contact Details:

Virgin Media O2 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Advisor, 24hrs 9M FTC, Colchester

Tip Number 1

Get to know the company before your interview! Research their products and values so you can show off your genuine interest in technology and how it can improve lives. This will help you connect with the team and demonstrate that you're a great fit.

Tip Number 2

Practice your communication skills! Role-play common interview questions with a friend or family member. This will boost your confidence and help you articulate your passion for delivering great service, which is key for a Retail Advisor.

Tip Number 3

Show your flexibility! Be ready to discuss how you can adapt to different shifts and customer demands. Highlight any previous experiences where you thrived in a fast-paced environment to prove you can handle the heat.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us!

We think you need these skills to ace Retail Advisor, 24hrs 9M FTC, Colchester

Customer Service Skills
Communication Skills
Confidence
Resilience
Motivation
Flexibility
Adaptability

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and technology. A friendly tone can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for, like your communication skills and customer service experience. This shows us you’ve done your homework!

Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! Mention why you’re interested in being a Retail Advisor and how you can contribute to our team. Your enthusiasm can really make a difference in your application.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!

How to prepare for a job interview at Virgin Media O2

Show Your Friendly Side

As a Retail Advisor, your ability to connect with customers is key. Practice a warm and approachable greeting, and think about how you can make customers feel welcome right from the start. Remember, first impressions count!

Know the Products

Familiarise yourself with the innovative products you'll be showcasing. Be ready to discuss how these products can meet customer needs. This not only shows your genuine interest in technology but also demonstrates your proactive attitude.

Demonstrate Team Spirit

Prepare examples of how you've worked collaboratively in previous roles. Highlighting your team spirit will show that you're ready to thrive in a collaborative environment, which is essential for achieving both individual and team goals.

Be Ready to Adapt

Flexibility is crucial in retail. Think of situations where you've successfully adapted to changing circumstances or customer demands. Sharing these experiences will illustrate your resilience and motivation to succeed in a fast-paced setting.