Retail Advisor, 16hrs, Swansea

Retail Advisor – Part‑time, Swansea – Virgin Media O2

Summary

Deliver exceptional customer service, helping people discover products and services that suit them best. Join a supportive team that values meaningful interactions.

What You’ll Be Doing

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing innovative products and meeting performance goals.
• Helping maintain an inviting and organised store environment.

The Must Haves

• Confidence, strong communication skills, and passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• Open mind, ready to learn and grow in a fast‑paced retail setting.

What we are looking for (Optional)

• Genuine interest in technology and how it can make life better.
• Previous experience in retail, sales, or customer service (not essential).
• Proactive attitude and team spirit to thrive in collaboration.

What\’s in it for you

• Competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
• Private medical cover through BUPA, healthcare plan and critical illness insurance.
• Market‑leading maternity, paternity, neonatal and carers leave policies.
• 23 days annual leave, birthday off and option to buy/sell up to 5 extra days.
• Excellent pension scheme, matching up to 10%.

Next Steps

After applying, you’ll receive an invite to complete an online assessment. If successful, a recruiter will call to discuss the role and answer further questions.

So, What Are You Waiting For?

Apply today and bring your passion for people and technology to life with Virgin Media O2.