Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and help customers find the best products.
- Company: Join Virgin Media O2, a leader in innovative technology.
- Benefits: Earn £12.40 per hour, plus private medical cover and generous leave policies.
- Why this job: Shape memorable moments for customers while building a rewarding career.
- Qualifications: Confidence, communication skills, and a passion for great service.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic retail environment.
Location: Newmarket
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
Who we are
At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.
What You’ll Be Doing:
Want to see what it’s all about for yourself? Copy this link into your browser to see a day in the life of our Retail Advisors:
The must haves
The other stuff we are looking for
What\’s in it for you
We’ll set you up for success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure you’re well-prepared for success and able to serve our customers. You’ll also receive:
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Retail Advisor, 16hrs, Newmarket employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor, 16hrs, Newmarket
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their products and services, and think about how you can contribute to their mission of delivering exceptional customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building rapport with customers, try role-playing with a friend or family member. This will help you feel more confident when it comes to showcasing your communication skills during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past that highlight your resilience and motivation. Whether it's a time you went above and beyond for a customer or worked well in a team, these stories will show you're the right fit for the Retail Advisor role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Advisor, 16hrs, Newmarket
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and technology.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the Retail Advisor role. We love seeing how your background aligns with what we’re looking for, so customise your application to stand out!
Show Enthusiasm: Express your excitement about the opportunity to work with us at Virgin Media O2. A positive attitude can go a long way, so let us know why you’re keen to join our team and help customers discover amazing products.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on this exciting journey!
How to prepare for a job interview at Virgin Media O2
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with Virgin Media O2's products and services. Being able to discuss how these can benefit customers will show your genuine interest in technology and your readiness to help.
✨Practice Your People Skills
Since this role is all about delivering exceptional customer service, practice your communication skills. Role-play common customer scenarios with a friend or family member to build your confidence in welcoming and assisting customers.
✨Show Your Team Spirit
Be prepared to discuss examples of how you've worked well in a team before. Highlighting your collaborative attitude will resonate well, as the company values a proactive team spirit that thrives in a fast-paced environment.
✨Embrace Flexibility
The job requires adaptability to different shifts and customer demands. During the interview, express your willingness to be flexible and share any past experiences where you successfully adapted to changing situations.
