Retail Advisor, 16hrs 12M FTC, Blackpool

Retail Advisor, 16hrs 12M FTC, Blackpool

The Retail Advisor role is a 16‑hour per week, 12 month fixed‑term contract at Virgin Media O2 in Blackpool.

Summary

Location: Blackpool
Job Family: Retail
Job Type: Part Time
Posted Date: 02-Jan-2026
Ref # 71011
Salary: Competitive + Fantastic Benefits

About the role

As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. You’ll support customers with technology solutions and ensure a welcoming store environment.

What You’ll Be Doing

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.
• Helping to maintain an inviting and organised store environment.

The Must Haves

• Confidence, clear communication skills, and a passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, ready to learn and grow in a fast‑paced retail setting.

Other Stuff We Are Looking For

• A genuine interest in technology and how it can make life better.
• Previous experience in retail, sales or customer service (not essential).
• A proactive attitude and team spirit to thrive in a collaborative environment.

What\’s in it for you

• A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
• Private medical cover through BUPA, a healthcare plan and critical illness insurance.
• Market‑leading maternity, paternity, neonatal, and carers leave policies.
• 23 days’ annual leave, your birthday off and the option to buy/sell up to 5 extra days.
• Excellent pension scheme, matching up to 10% of your contributions.

Next Steps

After applying, you will receive an online assessment invitation. If successful, a recruiter will contact you to discuss the role in detail.

So, What Are You Waiting For?

This is an opportunity to create memorable moments for customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.