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For Companies At a Glance
- Tasks: Welcome customers, recommend solutions, and showcase innovative products in a vibrant store.
- Company: Join Virgin Media O2, a leader in tech with a supportive team culture.
- Benefits: Earn £12.40 per hour, enjoy private medical cover, and 23 days annual leave plus your birthday off.
- Why this job: Be part of a dynamic team, learn about technology, and grow your career in retail.
- Qualifications: Confidence, communication skills, and a passion for great service are essential.
- Other info: Receive tailored training and enjoy flexible shifts in a fast-paced environment.
Overview
Retail Advisor, 12 hrs, Portadown – Virgin Media O2. Part Time position with a competitive salary and benefits. Location: Portadown.
What You’ll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
Must Haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Stuff We Are Looking For
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s In It For You
- A supportive team and tailored training on a 4-day (30 hours) induction within the first two weeks.
- A competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options), a healthcare plan, and critical illness insurance.
- Market-leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave plus your birthday off, with option to buy/sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
Next Steps
After you apply, you’ll be invited to complete an online assessment. If successful, a Recruiter will contact you to discuss the role in more detail.
Note: This description reflects the responsibilities and requirements for the Retail Advisor role at Virgin Media O2 and is not a guarantee of employment. EEO statements as applicable.
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Retail Advisor, 12 hrs, Portadown employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor, 12 hrs, Portadown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their products and values so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Retail Advisor role.
✨Tip Number 3
Show your personality! When you’re in the interview, let your passion for customer service shine through. Share stories that highlight your communication skills and how you’ve built rapport with customers in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the recruiter’s mind as they make their decision.
We think you need these skills to ace Retail Advisor, 12 hrs, Portadown
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for technology and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Advisor role. Mention any relevant retail or customer service experience, even if it’s not extensive!
Show Enthusiasm: Express your excitement about the opportunity to work with us at Virgin Media O2. A positive attitude can really make your application stand out, so let us know why you’re keen to join our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need there!
How to prepare for a job interview at Virgin Media O2
✨Show Your Passion for Technology
Make sure to express your genuine interest in technology during the interview. Share examples of how you've used tech in your daily life or how it has improved your experiences. This will show that you align with the company's values and are eager to help customers understand the benefits of their products.
✨Demonstrate Your Customer Service Skills
Prepare to discuss specific instances where you've provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This will highlight your ability to build rapport and showcase your friendly, approachable attitude.
✨Be Ready to Adapt
Since flexibility is key in this role, come prepared with examples of how you've successfully adapted to changing situations in previous jobs. Whether it was handling unexpected customer demands or adjusting to new team dynamics, showing your resilience will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your proactive attitude and genuine interest in growing within the company.
