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For Companies At a Glance
- Tasks: Drive regional awareness and connect with communities to build a strong prospect pipeline.
- Company: Join Virgin Media O2, a leader in connectivity serving millions.
- Benefits: Competitive salary, private medical cover, generous holiday, and pension scheme.
- Why this job: Make a real impact in your community while developing your sales skills.
- Qualifications: Full UK Driving Licence and face-to-face customer service experience required.
- Other info: Flexible working environment with excellent career growth opportunities.
The predicted salary is between 26640 - 36640 £ per year.
Location: Edinburgh, Glasgow
Job Family: Customer Service & Sales
Job Type: Full Time
Posted Date: 27-Mar-2026
£26,640 basic salary, plus £10k OTE
What You’ll Be Doing
In this role, you’ll be at the heart of driving regional awareness while zeroing in on specific streets, homes and communities. You’ll connect directly with residents, spark meaningful conversations, and build strong local interest, leading to creating a high-quality prospect pipeline that empowers our sales teams to deliver even greater results. You’ll spend five days a week out in the field, representing the business at organised events, community engagement activities, and delivering targeted local initiatives aligned to our priorities. One day each month will be dedicated to planning, admin and refining your approach to maximise impact.
Training and Hours
Two weeks of full-time training (Monday–Friday, 9:00am–5:00pm) covering everything from product knowledge to systems. Full-time: 37.5 hours per week across 5 days, you must be able to work weekends when required. Typical shifts: 9am – 5.30pm (travel time may be outside of these hours).
Schedule and Working Style
Most of your time will be spent in the field supporting local activity and engagement. On occasion you may need to travel up to 2 hours each way, and if outside your working hours you will receive time in lieu. Regular event attendance, local outreach and community initiatives. Flexibility required to support regional priorities.
Who we are
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
The must haves
- Full UK Driving Licence.
- Be willing to travel outside of your region when required.
- Experience working in a face-to-face Customer Service environment.
The other stuff we are looking for
- Entrepreneurial approach with a can‑do attitude.
- Professional with experience working with multiple different stakeholders.
- Excellent communication and external‑facing skills.
What’s in it for you
- Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance.
- Industry‑leading family leave policies.
- 25 days’ holiday + bank holidays + birthday off (option to buy/sell 5 more).
- Pension scheme (up to 10% match) and life assurance.
- Hybrid company car.
Next steps
Apply online and complete a video interview. If successful, you’ll have a recruiter call, followed by a virtual competency interview. Let us know if you need any adjustments along the way, your experience matters. Your career with Virgin Media O2 starts here.
Regional Account Executive employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Executive
✨Tip Number 1
Get to know the company inside out! Research Virgin Media and O2, their values, and recent news. This will help you connect your experiences to what they care about during interviews.
✨Tip Number 2
Practice your pitch! You’ll be engaging with residents and stakeholders, so make sure you can confidently talk about yourself and how you can drive local interest in a way that resonates with them.
✨Tip Number 3
Network like a pro! Attend local events or community activities where you can meet potential colleagues or customers. Building relationships now can give you a leg up when it comes to landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Regional Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Account Executive role. Highlight any face-to-face customer service experience and your ability to engage with local communities.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully built relationships in previous roles and your entrepreneurial spirit.
Showcase Your Communication Skills: Since this role involves a lot of interaction with residents, make sure your application showcases your excellent communication skills. Use clear and engaging language to demonstrate your ability to connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Virgin Media O2
✨Know Your Audience
Before the interview, research Virgin Media and O2 thoroughly. Understand their values, mission, and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in the company and its goals.
✨Showcase Your People Skills
As a Regional Account Executive, you'll be engaging with residents and stakeholders. Prepare examples of how you've successfully built relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Flexibility
Highlight your willingness to travel and adapt to different situations. Share experiences where you've had to adjust your plans or approach to meet regional priorities or customer needs. This shows you're ready for the dynamic nature of the role.
✨Prepare for the Video Interview
Since the first step is a video interview, ensure your tech is sorted out. Test your camera and microphone beforehand, and choose a quiet, well-lit space. Dress professionally, even if it's a virtual setting, to make a good impression.