Virgin Media O2 is seeking a Service Management Team Lead to steer a tiered Service Management function across multiple customer portfolios. You will lead a team of Service Managers, align delivery with contractual commitments, and drive value through data-led decision making and continuous improvement.
The role collaborates with Sales, Technology and Customer Experience to unlock growth opportunities while delivering lasting customer success in a hybrid/onsite environment.
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Service Management Lead: Data-Driven, Cross-Team Leader in Reading employer: Virgin Media O2
Virgin Media O2 is an exceptional employer that values its employees by fostering a vibrant work culture and providing ample opportunities for personal and professional growth. As a Field Sales Representative, you'll enjoy the flexibility of working within your local community while being part of a supportive team that encourages resilience and motivation, ensuring you can make a meaningful impact in customers' lives.
