At a Glance
- Tasks: Manage regulatory operations and ensure compliance with Ofcom requirements across services.
- Company: Join Virgin Media O₂, a leader in innovative communication solutions.
- Benefits: Enjoy Bupa healthcare, generous holiday, and your birthday off!
- Other info: Be part of an inclusive team that values diversity and growth.
- Why this job: Make a real impact by ensuring customer protection and regulatory compliance.
- Qualifications: Experience in regulatory compliance and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
As a Regulatory Project Manager, you will play a key role in ensuring regulatory products and processes are managed effectively across mobile, fixed and converged services. You will take ownership of end‑to‑end regulatory operations, helping to ensure compliance with Ofcom requirements while supporting the delivery of consistent, high-quality customer communications. This role requires attention to detail, strong governance, and a clear understanding of regulatory frameworks to protect both customers and the business.
Responsibilities
- Take ownership of end‑to‑end regulatory operations and ensure compliance with Ofcom requirements.
- Manage data, reporting and controls to maintain accuracy and compliance of regulatory products.
- Coordinate updates, respond to regulatory enquiries and support ongoing improvements across legal, compliance, product and operations stakeholders.
- Analyse performance, manage incidents and risks, and drive continuous optimisation of processes to deliver regulatory obligations efficiently.
Qualifications – Must Haves
- Experience in regulatory compliance, product governance or operational management within a regulated environment.
- Strong understanding of regulatory frameworks and customer communication requirements such as Ofcom obligations.
- Proven ability to manage end‑to‑end processes and coordinate across multiple stakeholders.
- Strong analytical skills with experience in data interpretation, reporting and performance monitoring.
- Experience managing risks, issues and controls within a governance framework.
Preferred Qualifications
- Experience working with regulatory products such as ECN, ABTN, OTS or PAC STAC.
- Experience maintaining regulatory documentation, templates or communications.
- Familiarity with incident management tools and approaches.
- Experience supporting regulatory change delivery or continuous improvement initiatives.
- Experience working with cross‑functional teams across legal, compliance and product.
Benefits
- You’ll receive Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off.
- Optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV and mobile.
- Access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events.
Equal Opportunity Statement
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
Regulatory Project Manager 6 month FTC, Reading employer: Virgin Media O2
Virgin Media O2 is an exceptional employer that fosters a dynamic work culture where creativity and collaboration thrive. With a strong emphasis on employee wellbeing, flexible working options, and comprehensive healthcare benefits, the company supports your professional growth while allowing you to lead impactful PR campaigns that resonate with audiences. Join us in a vibrant environment that values innovation and meaningful storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Project Manager 6 month FTC, Reading
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Virgin Media O2 looking for candidates who are engaged and informed.
We think you need these skills to ace Regulatory Project Manager 6 month FTC, Reading
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Virgin Media O2. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Virgin Media O2
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Virgin Media O2’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
