At a Glance
- Tasks: Drive sales outcomes by turning data and insights into actionable trading plans.
- Company: Join Virgin Media O2, a top employer known for innovation and employee satisfaction.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive perks like discounts and wellbeing support.
- Other info: Flexible-first culture with excellent career growth opportunities.
- Why this job: Make a real impact in digital performance while collaborating with diverse teams.
- Qualifications: Experience in digital trading and strong analytical skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
At Virgin Media O2, our digital channels are central to delivering commercial growth, and the Digital Performance Manager plays a critical role in making that happen. Sitting within the Mobile Digital Performance team, this role is all about driving sales outcomes by turning data, insight and market understanding into decisive trading actions. You will lead performance across defined mobile product areas, shaping in‑month and longer‑term trading plans, optimising digital journeys and influencing how propositions are executed on site. Working at the heart of the digital trading engine, you will partner closely with E‑commerce, CRO, Data Product and Legal teams to ensure commercial ambition, experimentation and execution come together to deliver against stretching targets.
Location: Birmingham, London, Manchester, Reading
Job Family: Commercial
Job Type: Full Time
Posted Date: 04-Jun-2026
Ref #: 73335
At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award‑winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.
Our Ways of Working: We’re a flexible‑first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person, through team meetings, offsites, volunteering days, cross‑functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.
Must Haves:
- Strong experience in a digital trading, e‑commerce, or online performance environment, operating primarily as a performance analyst supporting commercial decision‑making.
- Advanced analytical capability, with hands‑on expertise in Excel and Tableau to deliver in‑flight performance reporting, macro trend analysis, and deep‑dive insight at pace.
- Proven ability to translate commercial objectives into robust data packs, performance views, and optimisation recommendations that enable senior stakeholders to make informed trading decisions.
- Experience partnering closely with functions such as E‑commerce, CRO, and Product, supplying accurate, timely insight to support trading cadences, experimentation, and prioritisation.
- Solid understanding of UK mobile or telecoms digital journeys and performance drivers, with the ability to analyse proposition mix, promotions, and conversion funnel behaviour.
Other qualifications we are looking for:
- Experience shaping and evaluating experimentation or CRO programmes.
- Confidence influencing senior stakeholders through clear insight and recommendations.
- A proactive, commercially curious mindset with a focus on continuous improvement.
- Experience working within governance or trading rhythms to drive execution.
- Strong awareness of competitor behaviour and market dynamics.
Benefits: We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off. There are extra perks on us, including optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV and mobile. You’ll also get access to the Virgin Family platform and the O₂ Priority app with exclusive rewards, experiences and chances to attend events.
Next Steps: If this feels like a place where you can belong, we’d love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment. We will also ask about any adjustments you might need and will do our best to make them happen. We review applications and interview throughout the advert window, so it’s worth applying sooner rather than later. If you’re offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check.
Digital Performance Manager in Reading employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being a flexible-first organisation that values collaboration and employee satisfaction, as evidenced by our recognition as one of the Financial Times Top 500 Best Employers for 2026. Our vibrant work culture fosters growth and innovation, offering comprehensive benefits such as Bupa healthcare, generous holiday allowances, and unique perks like electric vehicle leasing and discounts on services. With opportunities to connect in person and engage in meaningful projects, we empower our employees to thrive both personally and professionally in dynamic locations like Birmingham, London, Manchester, and Reading.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Performance Manager in Reading
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Virgin Media O2 are looking for when hiring for a Digital Performance Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Virgin Media O2 for the Digital Performance Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Virgin Media O2 as a Digital Performance Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Virgin Media O2’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Performance Manager.
We think you need these skills to ace Digital Performance Manager in Reading
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Virgin Media O2, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Virgin Media O2's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Virgin Media O2. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Virgin Media O2
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Virgin Media O2 uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Virgin Media O2. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
