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- Tasks: Lead a team of 28 engineers to optimise mobile network performance and enhance customer experience.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a top mobile brand.
- Benefits: Enjoy a fantastic reward package with flexible benefits for you and your loved ones.
- Why this job: Be part of a diverse team that champions innovation and customer satisfaction in telecommunications.
- Qualifications: Experience in managing large teams and deep technical knowledge of Ericsson radio networks required.
- Other info: Applications are reviewed continuously, so apply early to secure your chance!
The predicted salary is between 43200 - 72000 £ per year.
Are you an expert leader with a passion for optimising mobile network performance? We’re looking for a Radio Manager to lead our Ericsson North Region optimisation team, ensuring our mobile network delivers the best possible experience for customers.
In this critical leadership role, you’ll lead a team of 28 skilled radio engineers, driving network improvements across all generations of mobile network technology. You’ll take ownership of network performance, working to national critical metrics and Project Beacon targets, while ensuring smooth delivery of upgrades and new infrastructure.
With a strong focus on customer experience , you’ll lead initiatives to enhance coverage, speed, and reliability. This includes leading all aspects of demand analysis, capacity planning, network configuration and optimisation, hotspot management, throughput improvements, VIP customer support, and key city performance — all with a laser focus on minimising customer impact.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\’s biggest companies too.
Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can\’t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer, and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
In order to be considered, you must have the following experience;
The other stuff we are looking for
We\’d also love you to bring;
What\’s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Radio Manager-Ericsson North Region employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radio Manager-Ericsson North Region
✨Tip Number 1
Familiarise yourself with Ericsson's latest technologies and innovations in mobile network optimisation. Being well-versed in their RAN equipment and performance techniques will give you an edge during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Virgin Media O2, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large teams in network optimisation. Highlighting your leadership skills and past achievements will demonstrate your capability to lead the Ericsson North Region optimisation team.
✨Tip Number 4
Stay updated on industry trends, particularly around AI-driven optimisation and Self-Organising Networks (SON). Showing that you're knowledgeable about these advancements will impress the interviewers and show your commitment to staying at the forefront of technology.
We think you need these skills to ace Radio Manager-Ericsson North Region
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large teams and optimising mobile networks. Use specific examples that demonstrate your hands-on experience with Ericsson infrastructure and your technical understanding of radio networks.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing customer experience through network performance improvements. Mention your familiarity with key technologies like SON and AI-driven optimisation, and how they relate to the role.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your success in network optimisation across various generations of mobile technology. This could be improvements in coverage, speed, or reliability that you have directly contributed to.
Prepare for Competency Questions: Anticipate competency-based interview questions related to team management and technical challenges in network optimisation. Prepare examples from your past experiences that showcase your leadership skills and problem-solving abilities.
How to prepare for a job interview at Virgin Media O2
✨Showcase Your Leadership Skills
As a Radio Manager, you'll be leading a team of engineers. Be prepared to discuss your previous leadership experiences, how you motivate teams, and any successful projects you've led that improved network performance.
✨Demonstrate Technical Expertise
Familiarise yourself with Ericsson's radio networks and the latest technologies like SON and AI-driven optimisation. Be ready to explain complex technical concepts in simple terms, showcasing your deep understanding of mobile network operations.
✨Focus on Customer Experience
Since the role emphasises enhancing customer experience, prepare examples of how you've previously improved service delivery or customer satisfaction in your past roles. Highlight any initiatives you've led that directly impacted users positively.
✨Prepare for Competency Questions
Expect competency-based questions that assess your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
