At a Glance
- Tasks: Streamline scheduling and operational processes for TV service, enhancing customer experience.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a beloved mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits that support you and your loved ones.
- Other info: Be part of a diverse team that values equity and inclusion.
- Why this job: Make a real impact in the TV & Entertainment space while driving performance.
- Qualifications: Experience in product management and operational process improvement is essential.
The predicted salary is between 40000 - 50000 £ per year.
Please note this role is a 12 month, fixed term contract opportunity.
This role is responsible for improving and streamlining the end-to-end scheduling and operational processes underpinning editorial and promotional activity across the TV service.
The position will establish clear, efficient workflows that align editorial, marketing, content, customer education and product feature changes.
Alongside this, the role will support and lead key Product Engagement and Product Marketing activities for TV & Entertainment, helping to drive performance and enhance customer experience.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent.
Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates.
So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape.
We support and encourage you to be your authentic self throughout your application journey with us.
- The must haves
- Experience in Product management, preferably in the TV & Entertainment space.
- Strong background in operational process improvement, planning, or programme delivery within a media, TV, or digital product environment.
- Ability to articulate complex technical and commercial concepts to a broad range of audiences; from front line to senior leadership
- Ability to navigate ambiguity and balance multiple priorities, shifting focus based on business impact
- Proven ability to design and implement scalable processes and frameworks.
- The other stuff we are looking for
- Drives critical business outcomes under pressure (e. g., tight campaign turnaround), focusing on targets and critical performance indicators to improve outputs
- Strong stakeholder management skills, with the ability to influence across all levels, including frontline teams.
- Customer focused with a passion for providing the best TV and Entertainment service to our customers.
- What’s in it for you
Our goal is to celebrate our people, their lives and everything in-between.
We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day.
We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like.
These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
- #LI-JV1
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StudySmarter Expert Advice🤫
We think this is how you could land Product Engagement Manager (12 Month FTC)
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Product Engagement Manager (12 Month FTC) at Virgin Media O2, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Product Engagement Manager (12 Month FTC)
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Virgin Media O2!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at Virgin Media O2
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
