Principal Data Centre Engineer

Overview

We have a new role for a Principal Data Centre Engineer to join our Core Infrastructure Support (CIS) team within Network Operations. The team is responsible for providing 3rd Line support for the platforms within our control with a focus on Cisco, Fortinet and F5 technologies.

You will be responsible and accountable for supporting the Core Data Centre technologies (Routing, Switching, Firewall and Load Balancing) which provide business critical services. Working as part of a high-profile team, providing expert level support and delivering innovative solutions.

The role is a blend of BAU operational support and ensuring new projects and services are delivered to the highest standards by working closely with project delivery teams to ensure operational acceptance criteria are fulfilled.

You will seek opportunities to Simplify, Standardise and Consolidate with the aim of making in-life support efficiencies.

As a senior member of the team, you will also provide technical and task leadership for junior members of the CIS Data Centre team.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\’s biggest companies too.

Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can\’t wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

Must haves

• Extensive experience in supporting Data Centre network infrastructure, Cisco (Nexus [Fixed and Modular], ASR, ASA, Firepower, ISR, Catalyst), F5 (LTM, GTM, AFM, AWAF) and Fortinet.
• Operating, configuring and troubleshooting NXOS, IOS XE/XR, F5 TMOS operating systems, FortiOS
• Strong understanding of the majority of the following protocols: BGP, ISIS, VRF, OTV, STP, IPSec, PKI, VDC, VPC, VRRP, HSRP technologies.
• Fundamental knowledge of management protocols and secure implementation of SSH, AAA (TACACS+), Syslog, SNMP, NTP
• In-depth understanding of underlying network fundamentals not limited to TCP/IP, Routing, L2/L3 Switching and the OSI model.
• Certifications or suitable real-world experience to cover one or more of the below:

• Cisco, CCNP Data Centre, Cisco CCNP Security
• F5 Technical Certified Technical Specialist in one or more tracks, LTM, DNS, ASM or APM
• Fortinet NSE Certifications in one or more areas

The other stuff we are looking for

• Previous experience in a support role in a Tier 1 Internet or Telco Service Provider.
• Strong process-oriented skills for logical thinking, troubleshooting, problem solving and problem resolution.
• Strong communication skills (both written and verbal) and the ability to adapt to technical and non-technical audiences (up to HoD/Director level).
• Degree in a related field.

What’s in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date.

When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries

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