At a Glance
- Tasks: Support sales teams by providing technical advice and solutions for customer requirements.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a top mobile brand.
- Benefits: Enjoy a fantastic reward package with flexible benefits to support you and your loved ones.
- Other info: Applications are reviewed continuously, so apply early to secure your chance!
- Why this job: Be part of a diverse team that values inclusion and empowers you to be your authentic self.
- Qualifications: Experience in technical pre-sales, understanding of cloud technologies, and relevant vendor certifications required.
The predicted salary is between 28800 - 42000 £ per year.
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Summary
Location
Birmingham, Glasgow, Leeds, London, Manchester, Reading
Job Family
B2B
Job Type
Full Time
Posted Date
21-Jul-2025
Ref #
66911
As part of a newly formed technical desk, you\'ll be involved in providing technical support to assist front-line Sales teams with technical qualification of opportunities with a total contract value of up to £250k. Through direct engagement with both customer and sales team members, the successful candidates will be responsible for understanding the scope of the customer requirement, offering advice and guidance on product features/functions/limitations, and helping to propose a solution comprised of the VMO2 standard product/service best suited.
Our Pre-Sales Technical Advisors act as an interface between the sales teams, customers, and the broader solution design department and have accountability for gathering a full and accurate statement of requirements to underpin the customer’s objectives. You\'ll play a crucial role in making sure VMO2 can fulfil Business customers requirements effectively!
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\'s biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can\'t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we\'re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
In order to be considered, you must have the following experience;
- Proven background and experience within a technical pre-sales role dealing with Network Security / Private and Public Cloud and or End User Compute
- A working understanding of Pre-Sales processes, forecasting and bid stages.
- Holding relevant Vendor certifications
- The ability to help our Sales teams in at least one of the following areas – Mobile Device Management, Firewalls, SASE, Secure Web Gateway, DDoS Protection, Managed Authentication, AWS direct connect, Azure Express Route, MAS365,
- Experience in a customer facing environment with the confidence to present complex technical solutions to varying audiences.
We\'d also love you to bring;
- The ability to capture technical requirements and convert into a coherent documentation to progress sales
- A passion to develop and maintain technical knowledge across the VMO2 Product Portfolio.
- An inquisitive nature to understand customers’ business drivers.
- An awareness of new and emerging technologies.
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we\'d love to learn more about you as a person and your experience to date. Once you\'ve submitted an application the next steps of the process, if successful, are likely to include an informal chat with the Hiring Manager and a 90 minute Interview over Teams which will be a mixture of competency and scenario related questions.
When you apply, you\'ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\'ll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Business Development and SalesIndustries
Telecommunications
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#J-18808-LjbffrPre-sales Technical Advisor in Birmingham employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. Our Pre-sales Technical Advisors play a pivotal role in shaping customer solutions while enjoying a comprehensive benefits package and ample opportunities for professional growth within the UK's leading telecommunications company. Join us in Birmingham, Glasgow, Leeds, London, Manchester, or Reading, where your contributions will be valued and celebrated in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-sales Technical Advisor in Birmingham
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Mobile Device Management and Firewalls. Being able to discuss these topics confidently during your interview will demonstrate your technical expertise and understanding of the role.
✨Tip Number 2
Engage with current employees or industry professionals on platforms like LinkedIn. Ask them about their experiences at Virgin Media O2 and any insights they can share about the Pre-sales Technical Advisor role. This can give you valuable information to tailor your approach.
✨Tip Number 3
Prepare for scenario-based questions by thinking through potential customer requirements and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Tip Number 4
Showcase your passion for technology and continuous learning. Mention any recent courses or certifications you've completed that relate to the role. This not only highlights your commitment but also aligns with the company's values of innovation and development.
We think you need these skills to ace Pre-sales Technical Advisor in Birmingham
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Pre-sales Technical Advisor. Familiarise yourself with the technical aspects mentioned in the job description, such as Network Security and Cloud services.
Tailor Your CV:Customise your CV to highlight relevant experience in technical pre-sales roles. Emphasise your understanding of pre-sales processes and any vendor certifications you hold that are pertinent to the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for technology and your ability to communicate complex solutions. Mention specific experiences where you've successfully engaged with customers or sales teams.
Showcase Your Technical Knowledge:In your application, demonstrate your technical knowledge across the VMO2 Product Portfolio. Discuss any emerging technologies you're aware of and how they relate to the role, showing your inquisitive nature.
How to prepare for a job interview at Virgin Media O2
✨Understand the Technical Landscape
Make sure you have a solid grasp of the technical aspects relevant to the role, such as Network Security and Cloud services. Familiarise yourself with the specific products and solutions offered by Virgin Media O2, as this will help you articulate how you can meet customer needs.
✨Prepare for Scenario-Based Questions
Expect to face scenario-related questions during your interview. Think about past experiences where you've successfully navigated technical challenges or provided solutions in a customer-facing role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Pre-sales Technical Advisor, you'll need to communicate complex technical information clearly. Practice explaining technical concepts in simple terms, as you may need to present to non-technical stakeholders. This will demonstrate your ability to bridge the gap between technical and sales teams.
✨Demonstrate Your Passion for Technology
Express your enthusiasm for emerging technologies and how they can benefit customers. Share any recent developments or trends in the tech industry that excite you, as this shows your commitment to staying informed and your eagerness to contribute to the company's success.
