Platform Tech Lead - E-Care

Platform Tech Lead - E-Care

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
Virgin Media O2

At a Glance

  • Tasks: Lead technical delivery and ensure high-quality standards across our Care platforms.
  • Company: Join Virgin Media O2, a leader in telecoms with a commitment to diversity and inclusion.
  • Benefits: Enjoy Bupa healthcare, generous holiday, and flexible working options.
  • Other info: Flexible-first environment with excellent career growth and opportunities for personal development.
  • Why this job: Make a real impact by shaping innovative solutions and collaborating with top partners.
  • Qualifications: Strong experience in frontend, backend, and cloud technologies; leadership skills required.

The predicted salary is between 63000 - 77000 £ per year.

As a Platform Tech Lead for our Care platforms, you will play a pivotal role in turning technical vision into high‑quality, real‑world delivery. This is a leadership opportunity for a senior engineer who thrives at the intersection of engineering excellence, governance and partner collaboration. You will act as the technical authority across the platform, ensuring everything delivered by partners meets robust standards for quality, performance and scalability. In this role, you will guide and influence how solutions are designed and built rather than coding yourself. You will review architecture, shape implementation approaches and work closely with vendors across frontend, backend and cloud technologies to maintain consistency and integrity. From resolving complex technical challenges to ensuring production readiness, your impact will be felt in the strength, reliability and long‑term health of the platform. You will build trusted relationships, enabling teams to deliver at pace without compromising on quality.

Technical Requirements – Must‑Haves

  • Strong experience leading technical delivery across frontend, backend and cloud platforms
  • Proven ability to review and assure architecture, designs and engineering quality across partner or vendor teams
  • Deep technical knowledge of modern stacks including Node.js, Next.js and cloud platforms such as GCP
  • Experience enforcing non‑functional requirements including performance, resilience and security
  • Ability to influence and guide external partners while maintaining platform standards and governance

Desired Qualifications

  • Experience working within telecoms or large‑scale digital platforms
  • Familiarity with CMS platforms and component‑driven architectures
  • Knowledge of CI/CD pipelines, observability tools and environment management
  • Experience with microservices and event‑driven architectures
  • Strong understanding of architecture governance frameworks and decision models

Benefits

  • Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off
  • Optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV and mobile
  • Access to the Virgin Family platform and the O2 Priority app, with exclusive rewards, experiences and opportunities to attend events at the O2 and beyond

Working Environment

  • Flexible‑first organisation: at least eight days a month connecting with each other in person through meetings, offsites, volunteering days, cross‑functional projects or away days
  • Commitment to accessibility, inclusion and equity – building diversity, equity and inclusivity into everything we do

Equal Opportunity

Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

Platform Tech Lead - E-Care employer: Virgin Media O2

Virgin Media O2 is an exceptional employer that fosters a dynamic work culture where creativity and collaboration thrive. With a strong emphasis on employee wellbeing, flexible working options, and comprehensive healthcare benefits, the company supports your professional growth while allowing you to lead impactful PR campaigns that resonate with audiences. Join us in a vibrant environment that values innovation and meaningful storytelling.

Virgin Media O2

Contact Details:

Virgin Media O2 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Platform Tech Lead - E-Care

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Virgin Media O2 or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Virgin Media O2.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Virgin Media O2.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Virgin Media O2 that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Platform Tech Lead - E-Care

Technical Leadership
Frontend Development
Backend Development
Cloud Technologies
Architecture Review
Engineering Quality Assurance
Node.js

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Virgin Media O2.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Virgin Media O2 and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Virgin Media O2

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Virgin Media O2 uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.