Performance Manager (9 month FTC)

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Summary

Location: Birmingham, London, Reading

Job Family: Commercial

Job Type: Full Time

Posted Date: 05-Nov-2025

Ref #: 69017

Please note that this role is a 9-month, fixed term contract opportunity.

Our purpose in the Performance & Transformation team is to ensure that Consumer Division investment initiatives deliver maximum value and benefits while maintaining effective financial oversight and managing risks and opportunities. By adopting agile methodologies, we will enhance flexibility, responsiveness, and collaboration within project teams and stakeholders.

Key Responsibilities and Accountabilities

• Measure & Track Business Impact: Develop and implement robust value tracking frameworks to assess the real impact of marketing, financial, and operational initiatives.
• Attribution & ROI Analysis: Establish and refine attribution models (e.g., multi-touch attribution, media mix modelling) to quantify how investments contribute to business KPIs.
• KPI Alignment & Performance Management: Collaborate with stakeholders to define success metrics and ensure business initiatives align with strategic goals.
• Data-Driven Decision Support: Provide leadership teams with actionable insights on investment performance, cost efficiency, and revenue contribution.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\’s biggest companies too.

Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can\’t wait to see what you can do.

Accessibility and Inclusion

Virgin Media O2 is an equal opportunities employer, and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

Must haves

• Proven experience in business analytics, marketing attribution, financial analysis, or performance management (preferably in telecommunications)
• Strong experience with business intelligence tools and financial modelling
• Proven track record of data-driven decision-making and influencing business strategy

Other stuff we are looking for

• Bachelor’s or Master’s degree in Business, Data Science, Finance, Economics, Statistics, or a related field.
• Agile or Lean certification is a plus.
• Prior experience in consulting, corporate strategy, or performance management is a plus.
• Jira Product Discovery understanding is a plus.

What\’s in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date. Once you\’ve submitted an application the next steps of the process, if successful, are likely to include a competency interview with the Hiring Manager.

When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.