At a Glance
- Tasks: Transform complex people data into actionable insights that shape decision-making.
- Company: Join Virgin Media O2, a leader in connectivity and inclusivity.
- Benefits: Enjoy Bupa healthcare, generous holiday, and exclusive discounts.
- Other info: Flexible-first organisation with a focus on collaboration and growth.
- Why this job: Make a real impact on employee experience with your analytical skills.
- Qualifications: Strong analytical skills and experience with Power BI and HR systems.
The predicted salary is between 40000 - 50000 £ per year.
This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. This is a pivotal role within our People Data and Analytics team, focused on turning complex people data into clear, actionable insight that shapes decision making across Virgin Media O2. As a People Insight Analyst, you'll sit at the heart of how we use data to understand, support and improve the employee experience, helping leaders make confident, evidence based decisions across the business.
You'll combine strong analytical expertise with a genuine curiosity about people, using insight to influence outcomes across the full employee lifecycle. In this role, you'll design and deliver high quality self service BI products, lead hypothesis driven analysis, and partner closely with HR and senior stakeholders as a trusted advisor. You'll work with both curated and newly sourced datasets, ensuring insight is robust, well governed and meaningful. By blending technical capability with deep HR and business understanding, you'll move beyond reporting metrics to tell compelling stories that drive action and support our wider People strategy.
At Virgin Media O2, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O2 keeps people connected on the move with award-winning coverage. We're also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK's largest employee satisfaction surveys. Join us and you'll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We're investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You'll work with people who back good ideas and give you plenty of room to grow. So if you're looking for a place where you can feel supported, trusted and genuinely valued, you'll feel right at home here.
We're a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn't just mean time in the office - it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count - so when we come together, it benefits everyone.
We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us - and everyone thinking about joining us - to feel seen, heard and supported. When you work with us, you'll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.
The must haves
- Strong analytical capability with experience translating complex data into clear, actionable insight
- Advanced experience designing and delivering interactive reports and dashboards using Power BI
- Hands on experience working with large scale HR systems such as Oracle Cloud HCM or a comparable enterprise HRIS
- Strong stakeholder management and communication skills, with the ability to influence and build credibility across functions
- Experience with additional analytics or visualisation tools such as Power Platform or Tableau
- Exposure to data integration, ETL processes or cloud data platforms
The other stuff we are looking for
- The ability to analyse complex situations, identify root causes, and assess appropriate solutions by applying critical thinking, sound judgement, and data-driven insight.
- The ability to share information clearly and confidently, tailoring messages to different audiences, actively listening, and ensuring understanding through concise and effective communication.
- A strong storytelling mindset, using insight to inform decisions rather than just report metrics.
- Curiosity and a continuous learning approach to people analytics trends and best practice.
- Experience working in large, complex organisations such as telco, tech or similarly scaled environments.
What's in it for you
We know life isn't just about work, so our benefits are built to support you in the moments that matter. You'll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday - plus your birthday off. And there's more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You'll even get access to the Virgin Family platform and the O2 Priority app, with exclusive rewards, experiences and chances to attend events at The O2 and beyond.
Next steps
If this feels like a place where you can belong, we'd love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment. We'll also ask about any adjustments you might need, and we'll do our best to make them happen. We review applications and interview throughout the advert window, so it's worth applying sooner rather than later.
People Insight Analyst employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Insight Analyst
✨Tip Number 1
Get to know the company inside out! Research Virgin Media O2's values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to data analysis and stakeholder management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the People Insight Analyst position.
We think you need these skills to ace People Insight Analyst
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your analytical expertise in your application. Use specific examples of how you've turned complex data into actionable insights, as this is key for the People Insight Analyst role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your messages are easy to understand and get straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets to the right people!
How to prepare for a job interview at Virgin Media O2
✨Know Your Data
As a People Insight Analyst, you'll be dealing with complex data. Make sure you brush up on your analytical skills and understand how to translate data into actionable insights. Familiarise yourself with the types of datasets Virgin Media O2 uses, especially if you have experience with Oracle Cloud HCM or similar systems.
✨Showcase Your Storytelling Skills
This role is all about telling compelling stories with data. Prepare examples of how you've used data to influence decisions in the past. Think about how you can present metrics in a way that resonates with different stakeholders, making your insights not just informative but also engaging.
✨Prepare for Stakeholder Engagement
Strong communication and stakeholder management skills are key. Be ready to discuss how you've built credibility and influenced decisions in previous roles. Practice tailoring your messages to different audiences, as this will be crucial when working with HR and senior stakeholders.
✨Stay Curious and Informed
Virgin Media O2 values curiosity and continuous learning. Research current trends in people analytics and be prepared to discuss them during your interview. Show that you're not just knowledgeable but also eager to learn and adapt, which aligns perfectly with their inclusive and innovative culture.