At a Glance
- Tasks: Welcome customers and recommend tailored solutions while showcasing innovative products.
- Company: Join Virgin Media O2, where every interaction matters.
- Benefits: Earn £13.45 per hour, plus private medical cover and generous leave policies.
- Other info: Flexible shifts and excellent growth opportunities in a collaborative environment.
- Why this job: Shape memorable moments for customers and build a rewarding career.
- Qualifications: Confidence, communication skills, and a passion for great service.
The predicted salary is between 27900 - 27900 € per year.
Location: United Kingdom, Newark
Job Family: Retail
Job Type: Full Time
Posted Date: 14-May-2026
Salary: Competitive + Fantastic Benefits
Who we are
At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.
What You’ll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
The must haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast‑paced retail setting.
The other stuff we are looking for
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What's in it for you
- A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA, a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Next steps
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
Retail Advisor, 16hrs, Newark in Newark on Trent employer: Virgin Media O2
At Virgin Media O2, we pride ourselves on being an exceptional employer that values every team member's contribution. Our Newark location offers a vibrant work culture where you can thrive in a supportive environment, with ample opportunities for personal and professional growth. Enjoy competitive pay, comprehensive benefits, and the chance to make meaningful connections with customers while working with innovative technology.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor, 16hrs, Newark in Newark on Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your confidence and communication skills, as these are key for a Retail Advisor role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past work or life that demonstrate your customer service skills and ability to work in a team. This will help you stand out and show how you can contribute to the store environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Advisor, 16hrs, Newark in Newark on Trent
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for technology and customer service.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Retail Advisor role. Mention any relevant retail or customer service experience that showcases your ability to connect with customers.
Show Enthusiasm:Express your excitement about the opportunity to work with us at Virgin Media O2. A positive attitude can really make your application stand out, so let us know why you’re keen to join our team!
Follow Up:After submitting your application through our website, don’t hesitate to follow up if you haven’t heard back in a week or so. It shows initiative and keeps you on our radar!
How to prepare for a job interview at Virgin Media O2
✨Know the Company
Before your interview, take some time to research Virgin Media O2. Understand their values, products, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Skills
As a Retail Advisor, you'll be interacting with customers daily. Prepare examples of how you've built rapport and provided excellent service in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your communication skills.
✨Demonstrate Flexibility and Resilience
The retail environment can be fast-paced and unpredictable. Be ready to discuss times when you've adapted to changing situations or handled difficult customers. This will illustrate your resilience and ability to thrive under pressure, which is key for this role.
✨Express Your Passion for Technology
Since the role involves showcasing innovative products, share your enthusiasm for technology and how it enhances customer experiences. Mention any relevant personal experiences or interests that align with Virgin Media O2's mission to make life better through tech.
