Field Sales Advisor - Based From Home in Merthyr Tydfil, Wales

Field Sales Advisor - Based From Home in Merthyr Tydfil, Wales

Merthyr Tydfil +1 Full-Time 46228 - 46228 € / year (est.) No home office possible
Virgin Media O2

At a Glance

  • Tasks: Create genuine connections while introducing customers to game-changing services.
  • Company: Join Virgin Media O2, a leader in connectivity with a vibrant culture.
  • Benefits: Enjoy a company car, competitive salary, healthcare, and generous holiday allowance.
  • Other info: Dynamic training and career growth opportunities await you!
  • Why this job: Transform lives with innovative products while earning commission through meaningful conversations.
  • Qualifications: Full UK driving licence and ability to work flexible shifts.

The predicted salary is between 46228 - 46228 € per year.

We get it sales can be tough. But this role is more than just sales; it's about creating genuine human connections and introducing people to services that could transform their day-to-day lives.

As a Field Sales Advisor, you'll be the face of Virgin Media O2 introducing customers to game-changing broadband, mobile and TV products. Plus, you'll get your own electric company car to travel in style.

It's about building rapport, understanding customer needs, and turning conversations into commission.

Since this is a field-based role, we assign teams based on your home postcode.

Training & hours

You'll start with two weeks of full-time training (Monday-Friday, 9:00am-5:00pm), covering everything from product knowledge to sales systems.

  • Full-time: 37.5 hours per week
  • Typical shifts: 12:00pm-8:00pm
Who we are

Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.

Requirements
  • Full UK driving licence
  • Ability to work 12-8pm shifts
Benefits
  • Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance
  • Industry-leading family leave policies
  • 25 days holiday + bank holidays + birthday off (option to buy/sell 5 more)
  • Pension scheme (up to 10% match) and life assurance
  • Company car
Next steps

Apply online and complete a video interview. If successful, you'll have a recruiter call, followed by a virtual competency interview.

Locations

Merthyr TydfilWales

Field Sales Advisor - Based From Home in Merthyr Tydfil, Wales employer: Virgin Media O2

At Virgin Media O2, we pride ourselves on being an exceptional employer that values genuine human connections and employee well-being. Our Field Sales Advisors enjoy a supportive work culture with comprehensive training, competitive benefits including a company car, private healthcare, and generous holiday allowances, all while working from the comfort of their homes. With a focus on personal growth and development, we empower our employees to thrive in their roles and make a meaningful impact in the lives of our customers.

Virgin Media O2

Contact Detail:

Virgin Media O2 Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Sales Advisor - Based From Home in Merthyr Tydfil, Wales

Tip Number 1

Get to know the company! Before your interview, dive into Virgin Media O2's values and services. This will help you connect with the interviewer and show that you're genuinely interested in what they do.

Tip Number 2

Practice makes perfect! Run through common sales scenarios and questions you might face during the video interview. The more comfortable you are, the better you'll perform when it counts.

Tip Number 3

Show off your personality! As a Field Sales Advisor, building rapport is key. Let your genuine self shine through in your answers, and don’t be afraid to share personal stories that highlight your sales skills.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the recruiter's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Field Sales Advisor - Based From Home in Merthyr Tydfil, Wales

Sales Skills
Customer Relationship Management
Communication Skills
Rapport Building
Understanding Customer Needs
Product Knowledge
Time Management

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with people.

Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've built rapport and turned conversations into sales – that’s what we’re looking for!

Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application shows us you care!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at Virgin Media O2

Know Your Products Inside Out

As a Field Sales Advisor, you'll be introducing customers to various products. Make sure you understand the ins and outs of Virgin Media O2's offerings. Research the latest broadband, mobile, and TV services so you can confidently answer any questions and highlight their benefits.

Practice Building Rapport

Since this role is all about creating genuine connections, practice your conversation skills. Role-play with a friend or family member to simulate different customer scenarios. Focus on active listening and responding to customer needs to turn those conversations into sales.

Prepare for Competency Questions

During the virtual competency interview, expect questions that assess your problem-solving and interpersonal skills. Think of specific examples from your past experiences where you've successfully navigated challenges or built relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Show Enthusiasm for the Role

Let your passion for sales and customer service shine through during the interview. Share why you're excited about the opportunity to work with Virgin Media O2 and how you can contribute to their mission. A positive attitude can make a lasting impression on the interviewer.