Commercial Administrator - Home based in Merthyr Tydfil, Wales

Commercial Administrator - Home based in Merthyr Tydfil, Wales

Merthyr Tydfil +1 Full-Time 46228 - 46228 € / year (est.) No home office possible
Virgin Media O2

At a Glance

  • Tasks: Create genuine connections while introducing customers to transformative services.
  • Company: Join Virgin Media O2, a leader in connectivity with a vibrant culture.
  • Benefits: Enjoy a company car, competitive salary, healthcare, and generous holiday allowance.
  • Other info: Dynamic training and career growth opportunities await you!
  • Why this job: Make a real impact by helping customers discover game-changing products.
  • Qualifications: Full UK driving licence and ability to work flexible shifts.

The predicted salary is between 46228 - 46228 € per year.

We get it sales can be tough. But this role is more than just sales; it's about creating genuine human connections and introducing people to services that could transform their day-to-day lives.

As a Field Sales Advisor, you'll be the face of Virgin Media O2 introducing customers to game-changing broadband, mobile and TV products. Plus, you'll get your own electric company car to travel in style.

It's about building rapport, understanding customer needs, and turning conversations into commission.

Since this is a field-based role, we assign teams based on your home postcode.

Training & hours

You'll start with two weeks of full-time training (Monday-Friday, 9:00am-5:00pm), covering everything from product knowledge to sales systems.

  • Full-time: 37.5 hours per week
  • Typical shifts: 12:00pm-8:00pm
Who we are

Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.

Requirements
  • Full UK driving licence
  • Ability to work 12-8pm shifts
Benefits
  • Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance
  • Industry-leading family leave policies
  • 25 days holiday + bank holidays + birthday off (option to buy/sell 5 more)
  • Pension scheme (up to 10% match) and life assurance
  • Company car
Next steps

Apply online and complete a video interview. If successful, you'll have a recruiter call, followed by a virtual competency interview.

Locations

Merthyr TydfilWales

Commercial Administrator - Home based in Merthyr Tydfil, Wales employer: Virgin Media O2

At Virgin Media O2, we pride ourselves on being an exceptional employer that values genuine human connections and employee well-being. Our supportive work culture fosters personal and professional growth, offering comprehensive training and industry-leading benefits such as private medical cover, generous holiday allowances, and a company car for your convenience. Join us in transforming lives through connectivity while enjoying the flexibility of a home-based role tailored to your local area.

Virgin Media O2

Contact Detail:

Virgin Media O2 Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Commercial Administrator - Home based in Merthyr Tydfil, Wales

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Virgin Media O2. Understand their products and services, and think about how you can connect with customers. This will help you show genuine interest and make a great impression.

Tip Number 2

Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for sales roles, like how you handle objections or build rapport. The more comfortable you are, the better you'll perform in the real deal.

Tip Number 3

Show your personality! In a field sales role, being personable is key. During your video interview, let your enthusiasm shine through. Share stories that highlight your ability to connect with people and how you've turned conversations into sales.

Tip Number 4

Don’t forget to follow up! After your interviews, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Commercial Administrator - Home based in Merthyr Tydfil, Wales

Sales Skills
Customer Relationship Management
Communication Skills
Rapport Building
Understanding Customer Needs
Product Knowledge
Time Management

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.

Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Commercial Administrator. It shows us you’ve done your homework!

Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and avoid jargon unless it’s relevant. This helps us understand your qualifications quickly and easily.

Follow Up:After submitting your application, don’t hesitate to follow up if you haven’t heard back in a week or two. It shows your interest in the position and keeps you on our radar. Remember, applying through our website is the best way to go!

How to prepare for a job interview at Virgin Media O2

Know Your Products Inside Out

Before your interview, make sure you’re familiar with Virgin Media O2's broadband, mobile, and TV products. Understanding the features and benefits will help you answer questions confidently and show your genuine interest in the role.

Showcase Your People Skills

Since this role is all about building rapport, think of examples from your past experiences where you've successfully connected with customers. Be ready to discuss how you understand their needs and turn conversations into sales.

Prepare for Competency Questions

Expect to face competency-based questions during the virtual interview. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on your achievements in previous roles that relate to sales and customer service.

Dress the Part, Even at Home

Even though it’s a home-based role, dressing smartly for your video interview can make a great impression. It shows professionalism and respect for the opportunity, setting a positive tone for the conversation.