Information Security Manager - AI in London

At Virgin Media O2, we're shaping the future of secure digital innovation, and the Information Security Manager plays a critical role in making that happen. As a key member of our Security team, you'll be at the forefront of protecting and enabling some of the most exciting technology initiatives across the business, with a dedicated focus on Project Apex and the adoption of AI-powered solutions. Acting as a trusted security partner to delivery teams, architects, engineers and business stakeholders, you'll help embed security into the heart of innovation from day one.

In this role, you'll provide expert guidance, governance and risk‑based decision-making to ensure new technologies, systems and AI use cases are delivered securely, responsibly and at pace. You'll influence the design and implementation of cutting‑edge solutions, balancing business ambition with robust security controls, while helping to shape the standards, guardrails and best practices that will support the organisation's future technology landscape. This is an exciting opportunity for a security professional who thrives on collaboration, enjoys solving complex challenges and is passionate about enabling innovation through security. You'll have the chance to make a real impact by driving security excellence across transformative programmes, helping Virgin Media O2 unlock the potential of emerging technologies while maintaining the trust of our customers, colleagues and partners.

Location: Birmingham, Leeds, London, Manchester, Northampton, Reading

Job Family: Corporate Functions

Job Type: Full Time

Posted Date: 05-Aug-2026

Ref #: 75053

We’re a flexible‑first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross‑functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

The must haves:

• Seasoned experience in Information Security, or equivalent expertise gained through a related technical discipline, with a proven track record of applying security controls and governance within complex technology transformation programmes.
• Strong ability to identify, assess and manage security risks, vulnerabilities and exposures, including those associated with emerging technologies and AI‑enabled services.
• Deep understanding of information security risk management principles and the ability to translate business objectives into practical, effective security requirements and controls.
• Knowledge of recognised security frameworks, standards and regulatory requirements such as ISO 27001, PCI DSS and GDPR, and experience applying them within a business environment.
• Good technical understanding of security architecture, security tooling, DevSecOps practices, hybrid and multi‑cloud environments, and the practical implementation of security controls.
• Experience influencing security decisions, providing governance oversight and embedding security‑by‑design principles throughout the project lifecycle.

The other stuff we are looking for:

• Excellent communication and relationship‑building skills, with the ability to engage, influence and collaborate effectively with stakeholders at all levels.
• High levels of integrity, professionalism and emotional intelligence, with the confidence to challenge constructively when needed.
• A proactive, self‑motivated approach, coupled with the ability to present balanced, risk‑based recommendations to senior leaders and business stakeholders.
• The ability to think strategically while remaining hands‑on and pragmatic in supporting delivery teams to achieve business outcomes securely.
• Strong negotiation, facilitation and consensus‑building skills, with a focus on driving results and creating positive stakeholder experiences.
• Confidence working across diverse teams and disciplines, building trusted partnerships with technical and non‑technical audiences alike.
• A passion for continuous learning and staying ahead of evolving security, technology and AI trends.

What's in it for you:

Our goal is to celebrate our people, their lives and everything in‑between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps:

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check.