Head of Wholesale Fixed and O2 Daisy Technical Products in London

Step into the role of Head of Wholesale Fixed & O2 Daisy Technical Products and take full end-to-end ownership of product delivery and performance within our dynamic CTO team. You’ll shape the future by creating long-range (1–4 year) customer-focused roadmaps, driving smart investment decisions that power commercial success and cutting-edge technology. Your blend of technical expertise, commercial acumen, and strategic vision will ensure we deliver optimal capabilities that keep us ahead of the curve. This is your chance to influence, innovate, and inspire—strengthening our Technology Product portfolio and making a real impact. If you’re ready to combine customer insight with bold leadership, this is the role for you.

About Us: The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK’s biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Ways of Working: We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person—team meetings, offsites, volunteering days, cross-functional projects, or away days anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Equal Opportunity: Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do.

The Must Haves:

• Product performance: Proven operational experience in the telecoms industry with a clear focus on end-to-end performance.
• Technical knowledge: Sound technical background with an understanding of telecommunications infrastructure and technologies.
• Commercial acumen: Proven experience in driving positive product economic plans; aligning technical capabilities with commercial product strategies.
• Product management: Experience in overseeing product lifecycle plans and management of product/technology roadmaps aligned to business goals and customer needs.
• Leadership skills: Demonstrated ability to lead matrix & cross-functional teams and foster collaboration between technical and commercial teams.
• Stakeholder & customer management: Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach.

Additional Desired Attributes:

• Innovative thinking: A mindset for innovation, driving exploration of new technologies & ways of working to enhance commercial product offerings.
• Communication: Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders and facilitate decisions and gain buy-in at a senior level.
• Industry knowledge: In-depth knowledge of the telecommunications industry, staying abreast of emerging technologies and market trends.
• Adaptability: Ability to thrive in a fast-paced and dynamic environment, adapting strategies to changing technical and commercial priorities.
• Strategic thinking: Expertise in driving efficiencies & positive economics through creating innovative and strategic solutions; sound strategic and objective decision making with balanced consideration of technical and business issues.

Benefits: Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone. Working at Virgin Media O2, you get a reward package bursting with benefits and extras you can add to support you and your loved ones.

Next Steps: We encourage interested applicants to apply as soon as possible. Applications will be reviewed, and interviews conducted throughout the duration of this advert, so we may bring the closing date forward. If you’re offered a job, it will be conditional upon background checks.